Associate Systems Administrator- Attorney's Office

Job Posting End Date: February 3, 2025 at 11:59pm CST

Hiring range: $60,819.20 to $72,966.40 ($29.24 to $35.08 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

The Anoka County Attorney's Office pursues justice and serves as the voice of the community's victimized and vulnerable in the court of law. We are a team of fair-minded professionals who bring integrity and ingenuity to the table, and who appreciate the impact we have on each life we touch. Our leadership values new ideas and we are continually learning, adapting and growing.

To be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59 pm on February 3rd, 2025 to be considered.

This is a full-time, exempt, on-site position.  Interviews will be held in-person on February 13-14, 2025 for those selected to move forward in the hiring process.

Pay & Benefits

• Anoka County Salary Schedule, Grade 32: $29.24 to $40.92 per hour ($60,819.20 to $85,113.60 per year).  Offer to be commensurate with experience.
• Anoka County employees participate in Public Employers Retirement Plan (PERA) with contributions from both the employer and the employee. 
• The Anoka County Attorney’s office values its employees and invests in their professional growth and development.
• Employees have advancement and professional development opportunities.

Work Location

• This position will work at the Anoka County Government Center in Anoka.
• Expected work hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Schedule may vary based on business needs and supervisory approval.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Systems Administrator.

• Collaborate with technology staff and subject matter experts to configure and modify the case management system to benefit all users.
• Analyze each division's needs and requirements for systems used throughout the Anoka County Attorney's Office.
• Act as a resource to staff and external partners by assisting with queries related to the case management system.
• Apply systems analysis techniques and procedures, including consulting with users, to determine system functional needs specifications and efficient implementation.
• Troubleshoot to resolve problems with the system and provide expertise regarding options available within case management for achieving business process needs.
• Maintain, oversee, fix and update code table data and person/case data.
• Assist with the design, development, documentation, analysis, creation, testing and modification of computer systems and programs, including prototypes, in accordance with user or system design specifications.
• Develop, manage and implement testing strategy, plans and materials to ensure project deliverables are met.
• Work cooperatively with project manager, developers and user testers to report anomalies and defects.
• Monitor data integrity of case management system through analysis, identification and restoration.
• Develop and conduct training sessions on case management system functionality and on other applications, software and hardware as needed.
• Maintain efficient operation and availability of technology and automation systems for internal and external users.
• Illustrate, explain, and assist in use of electronic resources including computer databases and the Internet, and provide technology assistance and instruction to users in the County Attorney’s Office and other agencies.
• Assist with installing, configuring, and maintaining computer systems and associated peripheral equipment.
• Respond to requests for service regarding system administration and assess the impact of issues which may require escalation.  Draft documentation of determined problems and resolutions taken.
• Perform data analysis and utilize software to produce statistical reports.
• Identify hardware and software malfunction or errors and contact vendors associated with the applicable products for contracted repair services.
• Analyze operating efficiency and stability. Ensure the security and integrity of all systems and data. Report outages.
• Assign document user privileges and permissions.
• Assist with the triage of application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. 
• Research improvement options for hardware and software, processes and technical documentation, back-up procedures, test plans, and reports. 
• Assist in developing effective data access and data security procedures in compliance with county standards.

Minimum Knowledge, Skills, and Abilities Needed

• Bachelor's degree or higher in information technology, computer science, or related field.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
• Successfully pass a fingerprint-based criminal history background check.

Preferred Knowledge, Skills, and Abilities Needed

• Previous experience supporting a case management system.
• Web-based case management applications, database structures and administration of case management applications.
• Software life cycle testing including defect identification, test planning, test case creation and execution.
• Skill in Microsoft Office Suite.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work effectively with the public, staff, and other agencies.
• Work independently and collaboratively.

Work Environment:

• Work will be performed in a professional legal office environment.
• Standard office environment, courtrooms, travel to various county work sites and meetings as needed.
• Work activities may require contact with uncooperative, angry, and sometimes hostile clients depending on assignment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. 

Selection Process

It is important that your application show all the relevant education and experience you possess. This   information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County!  Hear from other Anoka County employees here.

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: http://www.anokacountymn.gov/er-faq

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO