Communications Dispatcher

The City of Salem's Public Works Dispatch Communications Center is looking for a dedicated, collaborative, and skilled problem solver to join us as a Communications Dispatcher. 
Make an impact:
You will be a critical part of the daily functions of the Public Works Department by interacting with and bringing together the public, internal departments, local jurisdictions, outside agencies, 911 call center, and local fire/police responders. Information is received and transmitted through various platforms including telephone, radio, in person, email and fax.

Public Works plans, constructs, and maintains the City’s infrastructure including roadways and lanes; parks and recreation activities; and water, stormwater, and wastewater utility services. The Public Works Dispatch Communications Center is a 24-hour, 365-day operation that receives and responds to emergency and non-emergency service requests for public infrastructure-related issues.

Learn and grow:
Establish a stable and impactful career with the City of Salem! Learn about services provided by Public Works and how to prioritize the most urgent customer calls. Grow your customer service skills by ensuring a quality customer experience by accurately gathering information and relaying the details to the right service group.