Marketing and Operations Intern
Internship Job Description – Frank Works Shoes
Position Title: Marketing & Operations Intern
Location: Remote
Duration: 3 Months
About Frank Works Shoes: Frank Works Shoes is a court footwear brand (tennis, pickleball, padel) created by 25 year athletic footwear experts. Known for its craftsmanship, quality, and dedication to providing customers with the most comfortable shoes on the courts, our commitment to innovation and customer satisfaction is making us very well received among players. We are seeking a motivated and passionate intern to join our team and contribute to various marketing, sales, and operational projects.
Position Overview: As a Marketing & Operations Intern at Frank Works Shoes, you will have the opportunity to gain hands-on experience in marketing, brand strategy, retail operations, and e-commerce. You will work closely with the marketing and operations teams to support the development and execution of campaigns, assist with day-to-day operations, and analyze customer trends to help drive business growth.
Key Responsibilities:
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Marketing & Brand Strategy:
- Assist with the creation and implementation of digital marketing campaigns across social media, email newsletters, and our website.
- Support the creation of content for social media platforms, blogs, and marketing materials.
- Conduct market research and competitor analysis to help identify new trends and opportunities.
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E-Commerce Support:
- Assist in managing and updating product listings on the company website and e-commerce platforms.
- Monitor and analyze customer feedback to improve the online shopping experience.
- Help track and report on key performance metrics for e-commerce campaigns.
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Sales & Customer Engagement:
- Assist in organizing promotional events, sales campaigns, and in-store displays.
- Support the customer service team with customer inquiries and feedback.
- Help manage inventory and stock levels for both retail and online channels.
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Operations & Process Improvement:
- Assist with daily operational tasks, including order processing, shipping, and inventory management.
- Work with the operations team to identify areas for process improvement and support initiatives to increase efficiency.
Qualifications:
- Currently enrolled in a Bachelor’s or Master’s degree program in Marketing, Business Administration, Communications, or a related field.
- Strong interest in footwear, fashion, and retail operations.
- Excellent written and verbal communication skills.
- Basic knowledge of social media platforms (Instagram, Facebook, TikTok, etc.) and digital marketing tools.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Creative, proactive, and detail-oriented with a strong work ethic.
- Ability to work independently and as part of a team.
- Previous experience or coursework in marketing, e-commerce, or retail is a plus.
Benefits:
- Hands-on experience in a dynamic, fast-paced environment.
- Opportunity to work with a passionate and talented team.
- Networking opportunities and mentorship.
- Flexible work hours (if remote) and potential for full-time employment upon successful completion of the internship.
- Competitive internship stipend or hourly wage (if applicable).
How to Apply: Please send your resume, a cover letter detailing your interest in the internship, and any relevant portfolio or work samples to dave@frankworksshoes.com. Applications will be accepted until 2/9/25.
Frank Works Shoes is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.