Business Data Analyst II

DHL Supply Chain is the Americas leader in contract logistics, providing customer-focused solutions to a wide range of industries including automotive, consumer, retail, engineering and manufacturing, life sciences and healthcare, technology, energy and chemicals.  DHL Supply Chain’s skilled people make its customers more competitive by creating innovative logistics and supply chain solutions – from initial situation analysis to the continuous improvement programs that help deliver better results every day.  DHL Supply Chain has over 25,000 employees in over 400 locations spread throughout the USA and Canada with revenues just under $5 billion in North America.  DHL Supply Chain is part of the $20 billion global Supply Chain Division of Deutsche Post DHL (DPDHL).

DHL Supply Chain is looking for a Business Data Analyst full time candidate in Westerville, OH at the headquarters. This is proimarily a desk job but you will possibily visit sites across They have a business casual environment and focuses on teamwork, associate development and training. 

A Business Data Analyst applies knowledge and analytics to develop and communicate timely, accurate, and actionable insight to the business through the use of modeling, visualization, and optimization. They are responsible for the reporting, analyzing, and predicting of operational processes, performance, and Key Performance Indicators. They have communication with site leadership, operations, and finance on efficiency, customer requirements, account specific issues, and insight into to the business, operations, and customer.

Primary Duties & Responsibilities:

•Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action

•Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem

•Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities

•Applies data visualization for discovery and timely insights to decrease Cycle Time to Action (CTA)

•Assists site operations in identifying areas for improving service levels, reducing operational costs, and providing other operational enhancements

•Supports account start-up analysis and/or report implementation as needed

•Develop standardized and ad hoc site and/or customer reporting

•May conduct feasibility analyses on various processes and equipment to increase efficiency of operations

•Partners with Finance to develop financial models to analyze productivity and payroll; calculates cost benefits and business impact and proposes solutions

•Develops predictive models to help drive decision making

•Designs, develops, and implements data gathering and reporting methods and procedures for Operations

•Responsible for tracking, planning, analysis, and forecasting of storage capacities, inventory levels, equipment and/or labor requirements

•Coordinates with Operations Systems group to ensure technical issues and problems are being identified, addressed, and resolved in a timely manner

•May coordinate with Solutions Design group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits

•Responsible for assisting finance and senior leadership in modeling yearly labor budget based on operational and profile changes

Compensation & Benefits:

DHL Supply Chain’s compensation package includes a competitive salary, annual merit review, and annual bonus.  Our wide range of benefits include a variety of medical plans with varying coverage options to meet your health needs, dental plan, 401k, life insurance, vacation, flexible spending accounts, and tuition reimbursement.