Community Membership Liaison

We're looking for an individual who is interested in a career with growth and earning potential.

Community Membership Liason responsibilities are three fold:

To introduce prospective members to the advantages of joining our business association and maintaining a positive member experience for increased member retention. Assist in the planning of member events.

Job Description:

The ideal candidate will have the ability to conduct in-depth research and find different avenues for approaching potential prospects in the market to increase membership. This is a goal-driven, commission based position that requires the ability to self-manage and simultaneously balance the needs of the association. The position will have high exposure to executives and board members and will require a strong professional presence and business acumen.

• Consistently look for new and creative ways to gain new members through proactive research
• Prospect for qualified leads through a variety of sources including the Internet, networking events, periodicals, directories and direct inquiries
• Identify ways to communicate benefits to prospects
• Manage prospect database, including reporting of pipeline, updating records and adding new prospects
• Build a network of contacts through prospecting and referrals
• Use CRM tools (ChamberMaster a plus) to create custom membership proposals for outreach and follow-up with prospects
• Develop and maintain relationships with current members
• Manage membership inquiries and respond promptly
• Provide analysis and consultation on existing membership materials and resources
• Determine prospect’s goals and motivation; be knowledgeable of all the association's programs and services
• Event Planning Duties
• Lock in venues for our montly events and signature events
• Help with the planning of Octoberfeast, Golf Outing, Professional Interchange, Breakfast and Lunch events, Business Expo, Holiday Party
• Administrative Duties
• Create agenda for membership and mentorship committee meetings
• Creating, maintaining and updating the database for membership fees and keeping track of renewal dates
• Create flyers for our events

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• Basic Qualifications
• Bachelor's degree
• Friendly demeanor
• Experience in a customer service driven environment
• Team player
• Motivated and driven
• Preferred Qualifications
• Excellent customer services skills
• Results-oriented with demonstrated organizational and time management skills
• Smart, creative and independent thinker with great attention to detail
• Excellent writing, listening and verbal communication skills
• Strong interpersonal and relationship building skills
• Ability to resolve conflicts in a professional, tactful manner
• Able to work independently as well as part of a team
• Excellent organizational skills
• Ability to multi-task and learn quickly
• Experience in managing and utilizing sales CRM systems, ChamberMaster a plus
• Experience with Adobe
• Knowleadge of Canva
• Experience with Microsoft Office Products (Outlook, Word, Excel)
• Graphic Design experience a plus