Pool Management Intern

Ballantyne Country Club Pool Management Intern

 Location: Ballantyne Country Club, Charlotte, NC

 Position Type: Internship (Seasonal/Part-Time)

 Reports To: Family Activity Center Director and Assistant Director

 About Us: Ballantyne Country Club is a premier private club dedicated to providing exceptional service and facilities to our members. With a state-of-the-art pool facility, we pride ourselves on creating a safe, clean, and enjoyable environment for our members and guests. 

Position Overview: The Pool Management Intern will support the day-to-day operations of the pool facility, gaining hands-on experience in recreational management, safety protocols, and customer service. This individual will also have a support role in all pool related events and swim team related activities. This is an excellent opportunity for an individual interested in hospitality, sports management, or facility operations to learn in a professional and dynamic setting. 

Key Responsibilities: 

• Assist with daily pool operations, including opening and closing procedures, cleanliness, and general upkeep of the facility. 

• Monitor pool safety and enforce rules to ensure a safe environment for all members and guests. 

• Collaborate with the FAC Director and lifeguard team to schedule and oversee staffing needs. 

• Organize and help execute poolside events, swim lessons, and member activities. 

• Maintain inventory of pool supplies, including chemicals, safety equipment, and cleaning materials. 

• Provide exceptional customer service by addressing member inquiries, resolving complaints, and ensuring a positive experience. 

• Support the FAC Director in administrative tasks such as record-keeping, reporting, and compliance with local health and safety regulations. 

Qualifications: 

• Currently pursuing a degree in Hospitality, Recreation Management, Sports Management, or a related field (preferred but not required). 

• Strong interpersonal and communication skills. 

• Ability to multitask in a fast-paced environment. 

• Basic knowledge of pool safety, lifeguard certification (preferred but not required). 

• Availability to work flexible hours, including weekends and holidays. Skills and Attributes: 

• Proactive and self-motivated with a strong attention to detail. 

• Team-oriented and willing to collaborate with staff and members. 

• Comfortable working outdoors in varying weather conditions. 

• Commitment to maintaining high standards of cleanliness, safety, and professionalism. 

Benefits: 

• Hands-on training and mentorship from experienced management professionals. 

• Opportunity to develop leadership, organizational, and customer service skills. 

• Networking opportunities within the hospitality and recreation industry. 

• Competitive stipend or hourly pay (if applicable).