IT Asset Management Technician

Job Title: IT Asset Management Technician

Location: Based in Wilmington, NC. Travel between Durham and Wilmington, NC (Travel Required)

Job Type: Full-Time

Job Overview: We are seeking a highly motivated and detail-oriented individual to join our team as an IT Asset Management Technician. This role is crucial in managing, troubleshooting, and transporting IT assets across multiple sites. The ideal candidate will possess excellent interpersonal skills, technical proficiency, and the ability to work both independently and collaboratively.

Key Responsibilities:

• Asset Management: Maintain accurate records of IT assets, ensuring all paperwork is completed with attention to detail.
• Troubleshooting: Perform basic troubleshooting on devices, including resetting equipment and identifying broken components.
• Travel: Drive regularly between Durham and Wilmington and within Wilmington to multiple sites. A company vehicle will be provided for all work-related travel. A valid driver's license and clean driving record are required.
• Physical Requirements: Load and unload bins of computers from vehicles, transport them on carts, and deliver them to school sites.
• Relationship Building: Establish and maintain positive working relationships with school district staff.
• Technical Proficiency: Utilize Microsoft Word and Excel to update records and create reports as needed. Basic computer literacy is essential.

Skills and Qualifications:

• Exceptional attention to detail.
• Basic knowledge of IT hardware and troubleshooting techniques.
• Ability to drive long distances and navigate multiple sites within a given area.
• Physically capable of lifting and moving computer bins.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and general computer use.