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Learning and Development Specialist


East Cambridge Savings Bank’s Human Resources Division is actively recruiting for a Learning and Development Specialist

Function:
Under the general direction of the Recruitment & Training Officer, assists in implementing the learning and development function by planning and implementing bank-wide training and educational programs and various tasks pertaining to the recruitment and onboarding function.

We are looking for candidates with:

  • Bachelor's degree or its equivalent through specialized course work and training.
  • At least three years’ experience in training, preferably within a banking environment, good presentation skills and ability to conduct group presentations
  • 1-3 years administrative experience, recruitment/onboarding preferred.
  • Proficient in Microsoft Word, Excel and Power point.  
  • Excellent planning, organizational, interpersonal, presentation and communication skills (written and oral).  Good analytical and problem-solving skills.  
  • Excellent interpersonal and communication skills (both verbal & written)
  • Able to work additional hours as needed

Essential Job Functions:

  • Ensures bank-wide training and educational programs for all employees are successfully completed.  Trains new employees.as needed. Assist with the development of tailored training/education programs, when needed.  Monitors and evaluates trainee progress updating management in a timely manner.
  • Coordinates in-house human resource and operational training programs working with SMEs.  Evaluates and recommends internal and external training programs.  Assists in development and writing of training materials and reference guides.  Creates instructional plans, as needed.
  • Assists with preparing recommendations and vendor contracts including contract renewals.  Coordinates training/education-related membership renewals. Assists with grant processes for funding educational programs, including application, gathering of data, and tracking.
  • Maintains all training and education files and records as required. Ensures all reports and records are complete and updated.  Tracks attendance for all training and education programs.
  • Prepares and distributes training and education programs in a timely manner including regularly scheduled programs and compliance programs.  Assists with researching, evaluating, and recommending the purchase of training materials.  Creates new and revises existing training and education programs ensuring programs meet educational needs.  Coordinates and conducts workshops, as needed.
  • Prepares and coordinates community education programs in line with CRA objectives and goals.  Prepares and presents appropriate instructional material for financial literacy programs and other bank-related programs implemented for the communities served.
  • Prepares training venue.  Ensures training materials, equipment and location are available for all training and education programs.
  • Conducts needs assessments and recommends training/education plans utilizing assessment results, program evaluations, and incentive monitoring results. Updates management of any detected knowledge deficiencies and arranges for additional training, if needed, working with Division/Department Heads.  Creates and distributes appropriate program evaluations and utilizes evaluations for needs analysis purposes, follow-up education, and facilitator assessment.
  • Coordinates bank-wide employee appreciation efforts including employee service recognition program and other employee recognition programs, makes recommendations as needed and coordinates bank-wide wellness initiatives.
  • Assists with the recruitment of personnel and onboarding.  Screens and interviews applicants, as needed. Assists with developing onboarding plans and orientates new employees. Orientates new employees, explains personnel policies and various aspects of fringe benefit programs. Assists with conducting benefit meetings for new employees as needed.
  • Assists with ongoing compliance as it relates to education, training, employee appreciation, recruitment, benefits, and wellness. Keeps abreast of all laws and regulatory developments related to recruitment, training, and education.  


Contact our Human Resources Division or visit https://www.ecsb.com/about-us/careers for more details and to apply.

Or submit your resume to:
Email: recruit@ecsb.com Fax: 617-252-6877 Phone: 617-354-7700

East Cambridge Savings Bank, Attn: Human Resources
344 Cambridge Street Cambridge, MA 02141

East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled