Director Leadership & Professional Development

Salary: $75,021 - $90,634 Annually (GS.14E)

Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
*Hours may vary due to work assignments or projects.*

Work Location: City Hall, 101 East 11th Street

FLSA Status: This is an Exempt position.

Department: Human Resources

Calling all rock star candidates to the front! 

- Are you looking for your next career move to be THE ONE?  

- Do you have a drive to succeed as a positive energetic leader who loves problem solving and enjoys working with a dedicated team? 

-Are you passionate about creating and leading effective training programs for employees?   

The City of Chattanooga is looking for a rock star to lead our HR Training and Professional Development team while making an impact on the employees and the awesome residents we serve.  With YOU, we succeed as One Chattanooga!  

Check out our website to learn more about the Chattanooga area, and all that it has to offer! 

CLASSIFICATION SUMMARY:

Incumbents in this classification are responsible for the development, coordination and implementation of a comprehensive City-wide training and development program. Collaborates with City leadership to assess and identify skill gaps and areas of learning opportunity. Conducts needs analysis to plan, develop, implement, evaluate and coordinate a variety of training programs to improve organizational and individual performance. Responsible for initiating new leadership development, performance management and succession planning systems focused on achieving long-term goals as well as addressing immediate development needs. Works under general supervision.

SERIES LEVEL: 

This is a stand-alone position.

ESSENTIAL FUNCTIONS:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.

Creates and Manages Training and Development Division Budget. Supervise Training and Development Division staff to include Human Resources Technician.

Design training programs/curriculum based on needs analysis by identifying the skills needed by various employee classifications and assessing current skill level of employees. 

May meet with department administrators, focus groups or surveys to identify department and City-wide training needs.

Design, develop and implement policies and procedures to deliver training and assessments, track training and report on the training activity. 

Plan and coordinate the delivery of a City-wide training program. 

Develop a City-wide training plan for short and longer term training issues. 

Evaluate and monitor the effectiveness of training programs through methods such as survey results, employee performance or administration feedback.

Develop, administer, review and report results of City-wide training needs analysis on a continual basis. 

Prepare, administer, gather and report results of training surveys.

Recommend development and delivery of training programs and courses to meet identified needs and implement recommendations. 

Determine appropriate learning resources and delivery methods for adult learners and also the cost benefit of designing programs in-house or using external vendors while serving as the primary interface with training and development vendors when needed. 

Provides direction to the HR team and City leadership in the design and implementation of appropriate learning interventions and training programs.

Responsible for delivering training, teaching other staff members and internal subject matter experts to deliver training and arranging for training through external providers when budget allows.

Train, communicate and educate employees on City-wide policy and procedures.

Recommend training and development programs for employees based on results of performance evaluations and ensure follow up and appropriate feedback for the employee's leadership structure to assist with continuous development.

Oversee and coordinate leadership training for all levels of supervisory staff and assists with other training and development programs to prepare potential leaders within the City, to include designing and implementing a City-wide mentoring program and other programs necessary for appropriate succession planning.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.

Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES (if any):

N/A.

MINIMUM QUALIFICATIONS: 

Bachelor's Degree in Human Resources, I/O Psychology or related field with at least two years in a training and development related role required, or any combination of equivalent experience and education. Two (2) years of Human Resources experience is strongly preferred.

LICENSING AND CERTIFICATIONS: 

SHRM-CP, PHR, or SHRM-SCP preferred.

KNOWLEDGE AND SKILLS:

Knowledge of principles and methods for curriculum and training design, instruction and various learning styles, teaching and instruction for individuals and groups and measurement of training effects; human behavior and performance; effective communication methods and techniques; applicable federal, state and local laws, ordinances, codes, rules, regulations, policies and procedures; mathematical concepts; research methods and customer service principles. 

Skill in conducting formal training needs assessments; selecting and using training and instructional methods; analyzing the effectiveness of training programs; displaying effective and professional initiative and a proactive and collaborative leadership style; analyzing and interpreting policies and procedures; preparing written reports and business correspondence; using computers and related software applications; maintaining confidentiality; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

PHYSICAL DEMANDS: 

Positions in this class typically require: standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

WORK ENVIRONMENT: 

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

SPECIAL REQUIREMENTS:

Safety Sensitive: N
Department of Transportation - CDL: N
Child Sensitive: Y

SUPPLEMENTAL INFORMATION:

All employees must maintain Tennessee residency from the date of hire.

This position requires pre-employment screening(s) that include: background check.

The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.