ReStore Development VISTA Member

The ReStore development VISTA member will create, document, and implement plans for Habitat ReStore operations. This will include the development of a marketing and outreach strategy, an enhanced volunteer program and developing an e-commerce system for the ReStore. It will also involve publicizing and promoting the store and evaluating the ways the store meets the needs of the low-income community while increasing funding for Habitat for Humanity. Each strategy will be well documented and evaluated to ensure sustainability beyond the year of service.

MEMBER ACTIVITIES
• Research available volunteer management resources specific to the Habitat ReStore.
• Research Habitat ReStore marketing plans focused on increasing community awareness of Habitat ReStore operations. Research promotion opportunities.
• Research local businesses and community partners that would be ideal recurring donors or volunteers for the Habitat ReStore.
• Research standard policies and procedures for operating a Habitat ReStore and assess areas of improvement.
• Research funding opportunities that support volunteer engagement and store development.
• Research eCommerce and online retail standard operating procedures.
Find related resources at host site application on MyHabitat.
• Develop a cost-benefit analysis for each e-commerce platform.
• Develop a ReStore-specific volunteer recruitment, orientation, training and recognition plan that increases the number of repeat volunteers serving in the Habitat ReStore. Create a Habitat ReStore volunteer directory database to capture volunteer data.
• Develop marketing and outreach strategies and materials designed to increase visibility of the Habitat ReStore in the community. Develop a media directory database. Develop materials that are relevant to the various outlets within the media directory database.
• Develop Habitat ReStore donor outreach plan to increase recurring donations. Create a Habitat ReStore donor directory database of local businesses and community partners that would be ideal donors.
• Create new or updated Habitat ReStore procedures and recommend policies that are in line with standard ReStore operating procedures identified as best practices.
• Develop a list of recommended enhancements to online retail program.
• Assist ReStore Management in selecting a third-party e-commerce system.
• Develop organization’s user interface on third-party system. Organize product data to be uploaded for sale.
• Implement the volunteer recruitment, orientation, training, and recognition plan specific to the Habitat ReStore that increases the number of repeat volunteers serving in the ReStore. Implement the use of the Habitat ReStore volunteer directory database to capture volunteer data.
• Implement marketing and outreach strategies and materials designed to increase visibility of the Habitat ReStore in the community. Implement use of the media directory database, using it to distribute relevant materials to each outlet.
• Implement Habitat ReStore donor outreach plan to increase recurring donations. Implement use of the ReStore donor directory database of local businesses and community partners that would be ideal donors.
• In collaboration with Habitat ReStore staff, implement new Habitat ReStore procedures and policies. Gather feedback and make changes as needed.
• Develop a manual of resources and directions for maintaining the Habitat ReStore program, including volunteer recruitment and development, marketing and outreach, store policies and procedures and donor development.
• Recruit and train volunteers and staff members on use of new e-commerce systems and procedures to ensure there is a transition plan for ongoing maintenance of systems and support of the program.

MINIMUM REQUIREMENTS
• AmeriCorps members must be a U.S. citizen, national or lawful permanent resident.
• AmeriCorps members must be at least eighteen or older.
• AmeriCorps members must have a high school diploma or GED.
• AmeriCorps members may have recurring access to vulnerable populations and must satisfy the National Service Criminal History Check eligibility criteria.

OUR IDEAL CANDIDATE HAS:
• Knowledge of and willingness to promote the mission and activities of Habitat for Humanity International and AmeriCorps.
• The ability to work with a diverse group of people.
• Strong written and verbal communication skills.
• Strong research skills.
• Attention to detail and is highly organized.
• Experience working as a member of a team.
• Intermediat level experience with Microsoft 365 , especially Word, Excel, Sharepoint and Teams.
• Experience using CRM systems – donor, volunteer and event tracking and data input and retrieval.
• Experience administering organization websites via Wordpress including content management and plugin installs and updates.
• Familiarity of e-commerce and social media platforms such as eBay, Facebook Marketplace and Shopfiy.

Benefits of AmeriCorps service
• Annual living allowance range from $22,882 to $39,522, determined by the service location; most locations are on the lower end of this range.
• Segal Education Award upon successful completion of service.
• Health benefits and enrollment in Employee Assistance Plan.
• Ten personal and 10 medical leave days.
• Possible forbearance or deferment of qualified student loans.
• Child care benefits, if you qualify.
• Noncompetitive eligibility status for federal employment for one year after successful completion of service.
• Relocation travel assistance for members relocating more than 50 miles to serve.