WHEDA Housing Specialist
Housing Specialist
Job Summary:
This full-time (40 hours a week) position is part of a team which provides customer service to community members seeking government subsidized rental assistance throughout Wisconsin through the WHEDA Housing Choice Voucher Program. Candidate should be located in or near Eau Claire, Wisconsin.
Job Duties include:
- Learning and applying state and national program rules, regulations, policies and updates.
- Collecting, interpreting, and calculating necessary data for income, assets, deductions, household composition and housing expenses, and determining eligibility.
- Delivering excellent customer service to meet client and landlord’s needs and educate them about the program.
- Calculating housing payments and processing any over/under-payments.
- Requesting annual background checks and verifications.
- Conducting unit inspections.
- Representing ICS in case appeals, fair hearings, and community meetings.
- Liaison with the ICS Inspection Department.
- Participating in team meetings.
- Engagement in company sponsored events (i.e. Ladder of Hope).
Qualifications:
- Prefer two years at a university, community or technical college, with coursework in business, diversity, or social services.
- Prefer experience with low-income or otherwise disadvantaged groups of people.
- Knowledge of Housing and Urban Development (HUD) rules, regulations and programs a plus.
- Bilingual helpful.
Applications will be accepted until the position is filled. Send cover letter and resume to jen@hrstaff.net
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetics, national origin, age, disability or veteran status.