Coordinator, UpliftED

POSITION SUMMARY

Coordinate UpliftED outreach, marketing, and social media efforts, while building stakeholder relationships and facilitating events. Support program reporting, resource distribution, and success story collection.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below at a satisfactory level: 

• Conduct UpliftED outreach and education activities.
• Attend and increase awareness of UpliftED services at interagency networking meetings with other community organizations.
• Assist with the marketing UpliftED for partnership opportunities. 
• Update and maintain UpliftED website.
• Update and monitor the text messaging platform.
• Manage and create content for the UpliftED social media accounts.
• Facilitate outreach events to increase knowledge of college readiness and persistence topics.
• Maintain relationships with internal and external stakeholders. 
• Coordinate the UpliftED meetings.
• Develop in-depth knowledge of UpliftED and services focused on post-secondary education and achieving credentials.
• Assist with providing reporting on program outputs and outcomes. 
• Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.
• Coordinate distribution of UpliftED equipment and supplies.
• Assist in collecting participant success stories to highlight program achievements. 
• Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements. 
• May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS

Job requirements include:

• Associate degree or equivalent combination of experience and education may be considered in lieu of degree. 
• One year of experience in working with high school and/or college students preferred.
• Intermediate experience with Microsoft Office required
• Experience in Canva and Square Space preferred. 
• Database experience preferred. 
• Customer service skills and experience required. 
• Ability to edit, complete, and assemble reports. 
• Attention to detail and accuracy. 
• Analytical skills preferred. 
• Ability to multi-task and work in a fast-paced environment.
• Ability to work independently with minimal supervision required.
• Strong communication skills, both written and orally, required. 
• Strong proofreading skills preferred.
• Ability to utilize organizational skills effectively. 
• Must have access to a private, secure, and stable high-speed internet connection.
• Must have access to a quiet, confidential workspace.
• Bilingual is a plus. 

COMPETENCY REQUIREMENTS

Communications - Ability to communicate effectively. 

Business Ethics - Ability to work with integrity and ethics. 

Judgment - Ability to use sound judgement. 

Initiative - Ability to take initiative. 

Teamwork - Ability to work in a team environment.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

PHYSICAL DEMANDS

Physical demands include: 

• Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
• Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.
• Constant use of standard office equipment such as the telephone and/or headset, copier, and computer. 
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
• Constantly viewing information on a computer screen. 
• Occasionally traveling to the office or offsite location. 
• Occasionally lifting and moving of items weighing up to approximately 30 pounds.
• Occasionally bending, stooping, or kneeling.

WORKING CONDITIONS

Working conditions include:

1. Hybrid inside working environment. 
2. High level of long periods of concentration.
3. Frequent interactions with internal and external customers.
4. Reliable transportation required.
5. Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.