Editor/Writer

Required:

• Experience with supporting written client Relations, settlement processing, privacy opt out processing, and incoming telephone calls.  

Responsibilities:

• Analyst supporting written Client Relations/Senior Investor inquiries and concerns will ensure compliance with regulations governing the handling of client complaints.
• Ensure compliance with regulations governing the handling of Operational Client Complaints.
• Responsible for investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the decision to client.
• May also be responsible for various operational responsibilities within client relations, including settlement processing, privacy opt out processing, and incoming telephone calls.
• Other projects may be assigned on an as-needed basis.