Educational Center Course Coordinator

Educational Center Course Coordinator

Position Summary:
The Course Coordinator will play a critical role in organizing, enhancing, and ensuring the quality of iLearn Education’s programs. This position requires a strong educational background, curriculum development experience, and excellent customer service skills to communicate effectively with parents, students, and instructors. The Course Coordinator will work closely with curriculum staff and instructors to maintain high standards and support student success.

Key Responsibilities:

• Curriculum Development and Modification: Support the development and ongoing refinement of course materials, ensuring they meet educational goals and maintain consistency, including English, or Science for year long classes and summer camp classes.
• Collaborate with Curriculum Staff: Partner with curriculum staff to ensure all course materials are high-quality, effective, and align with iLearn Education’s standards.
• Class Monitoring and Quality Control: Observe classes to uphold instructional quality and provide instructors with constructive feedback.
• Teacher Meetings and Coordination: Organize and lead regular staff meetings to communicate curriculum updates, address challenges, and share best practices.
• Customer Service and Parent Communication: Act as the primary point of contact for parents, using excellent customer service skills to provide student progress updates, answer questions, and address any concerns.
• Student Placement and Progress Tracking: Work with instructors to assess and place students in appropriate programs, making adjustments as needed to support individual growth.
• Class Scheduling and Coordination: Manage the course schedule and communicate any changes to students, parents, and staff.
• Data Management: Track enrollment, attendance, and feedback data, using insights to recommend program improvements.
• Onboarding and Training: Assist with onboarding new instructors and provide training to maintain instructional consistency.

Qualifications:

• Bachelor’s degree in Education or a related field is required.
• Strong proficiency in English, both written and spoken.
• Prior experience in an educational center or similar environment is a plus.
• Proven experience in curriculum development or program coordination.
• Excellent customer service skills with the ability to effectively communicate with parents and students.
• Strong interpersonal and organizational skills with an ability to multitask.
• Familiarity with Microsoft Office; experience with educational software (e.g., Pike13) is a plus.
• Ability to work both independently and as part of a team.