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Division of Regional Affairs

Utica Regional Office

Student Meditator

Reference No. UTC_PUGS_SPR_2025

 

Spring Paid Placements for Undergraduate Students

Application Deadline is January 31, 2025*

 

The Office of the New York State Attorney General (OAG) is seeking an undergraduate student to serve as a student mediator with the Utica Regional Office during the 2025 Spring Program. In addition to its other activities, the Utica Regional Office prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive, or illegal trade practices, and mediates thousands of complaints each year from individual consumers. A large percentage of these complaints are resolved satisfactorily through an informal mediation process. The student mediator is an integral part of this mediation process.  

            

Student mediators act as consumer advocates in negotiating consumer complaints with merchants. These consumer complaint files cover a broad range of consumer issues including retail sales, mail order transactions, credit transactions, telemarketing, warranty problems, home repair, and automobiles. 

 

The selected student will also assist attorneys with their affirmative investigations including but not limited to the following: document review and analysis; responding to discovery requests; interviewing witnesses; preparing spreadsheets; and performing some clerical work.

 

Spring Program Details

  • The format of this placement is hybrid. Students report to their designated workstation two or three (2-3) days per week. On the days students work remotely, they need a reliable computer, a secure internet connection, a phone, and a sufficiently quiet and private workspace to telework.
  • To be eligible for a paid spring placement, applicants must be able to demonstrate they are full-time students in good academic standing as defined by their schools. Applications from students who will be starting college/university during the 2024-25 academic year will not be considered.
  • The undergraduate student hired for this placement will work part-time for the spring semester (15 hours/week for 12 weeks for a total of 180 paid hours). The undergraduate student will be hired as a student assistant and be paid the hourly rate of $15.91.
  • Applications are accepted online until January 31, 2025, and paid placement offers are made on a rolling basis.*
  • Students who are hired for the spring program may begin their placements on January 22, 2025, or after. 
  • United States (U.S.) citizenship and New York state residency are not required, but applicants must be eligible to be employed in the U.S.
  • Applicants are encouraged to learn more about OAG bureaus and regional offices prior to submitting their applications by reviewing information that is available on the public website.