Regional Transaction/Marketing & Graphic Design Manager (Phoenix)

Regional Transaction/Marketing & Graphic Design Manager - Commercial Real Estate

Northmarq – Phoenix, AZ

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! 

Northmarq is seeking a Regional Transaction Manager to join our Multifamily Investment Sales platform in Phoenix. This role will provide transaction management, graphic design, and marketing support to our local offices in the region. The ideal candidate will have a blend of real estate transaction management experience, alongside strong skills in graphic design and marketing execution.  Key qualifications include exceptional customer service, project management expertise, innovation in digital marketing, and attention to detail. This position requires collaboration with internal and external stakeholders at all levels and demands independent judgment in managing multiple tasks in a fast-paced, dynamic environment. The role is vital to the evaluation and marketing of multifamily and manufactured housing assets across private capital and institutional markets nationwide.

*This position is an in-office position, with an immediate start date.

Position Responsibilities:

Transaction Management:

• Proactively engage with clients and internal teams, ensuring timely updates on transaction progress. 
• Utilize Salesforce to establish and monitor deals, meticulously maintaining accurate records. Collaborate with the team to enhance Salesforce functionality for optimal transaction management. 
• Oversee the entire transaction process from Letter of Intent (LOI) to Closing. Ensure timely completion of all required documentation and provide assistance to team members with property-related due diligence, escrow management, transaction timelines, and both internal and external deal processing. 

Graphic Design/Business Development:

• Work with regional offices to create and execute marketing plans
• Coordinate/prepare pitchbook/business development documents with regional offices, other graphic designers, and corporate Marketing Communications 
• Develop custom packages, BOVs, OMs, lender tour books, and office sell sheets
• Leverage templates to customize marketing materials to fit the needs of local sales professionals
• Identify and share best practices to increase engagement and prospect conversion

Content:

• Submit transaction announcement content for distribution/posting to news media, social media, and northmarq.com
• Create an editorial plan for external content on social media and northmarq.com for local offices
• Leverage market reports where available
• Work with Corporate Marketing and Research to identify market trends, thought leadership, and transactions for further content development

Digital Marketing

• Manage, create, and send marketing emails through the company’s marketing automation tool
• Act as a resource for marketing automation platform with client-facing sales professionals
• Leverage Salesforce for data and contact list development
• Review analytics and provide recommendations for improvement

Project Management:

• Supporting the office/team with general office support requests such as calendar and event management, office supplies, training, expense reports, notes, pipeline tracking, and general sales team support.  
• Knowledge of Client Relationship Management (CRM) systems. Managing Northmarq’s Salesforce-based CRM system with multiple real-estate-focused add-ins will be critical for our team’s business generation and execution of marketing assets.
• Managing client relationships including scheduling meetings/property tours and document request/access.
• Utilize project management skills to track and manage time spent on projects, and
• Work with multiple Managing Directors to prioritize work. 
• Participate in the company’s Marketing Peer Network

What We're Looking For:

• Educational Background and Professional Experience: Preferred qualifications include a Bachelor's Degree, along with hands-on experience in Marketing Operations, Graphic Design, Transaction Management, and Broker Coordination, or a related discipline, but relevant direct work experience will also be considered in lieu of a degree.  
• Proficient in various software, notably Adobe CC suite (InDesign, Illustrator, Photoshop, and Dreamweaver are essential) and Microsoft Office Suite (Excel, Outlook, MS Teams, Word). 
• Experience utilizing marketing automation tools and database programs like HubSpot, Vuture, Salesforce, RCM, or equivalent alternatives. 
• Exhibit strong verbal and written communication, as well as strong presentation skills. 
• Capacity to manage multiple projects, prioritize tasks, and meet deadlines while maintaining meticulous attention to detail in a fast-paced setting. 
• Demonstrates resourcefulness with a proactive approach, capable of working both independently and collaboratively within a team environment. 
• Ability to cultivate and sustain strong business relationships and commitment to superior client service. 
• Demonstrated leadership potential with skills in leadership and training. 
• Commitment to maintaining sensitive and confidential information. 

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!