Technical Writing Apprentice

Join the Jack Henry Apprenticeship Program – Build Your Future with Us

At Jack Henry, we’re strengthening connections between people, businesses, and financial institutions. We invite you to be part of this journey through our Technical Writing apprenticeship program, where you’ll tackle important, real-world challenges while growing your professional portfolio. 

Program Details:

• Location: Remote
• Duration: January 6, 2025 – June 30, 2025  
• Hours: 24 hours/week, Monday to Friday.
• Pay: $22.00/hour.

Hone your skills. Learn new ones. Build your portfolio. Have fun. Grow your professional skills as a Technical Writing Apprentice.

We’re the Jack Henry Enterprise Content Services team. It’s our mission to create and produce technical publications, training materials, tutorials, and video help to support JH brands, products, and services. We’re looking for a creative and technical-minded individual to work alongside our remote team of seasoned industry professionals as we develop help content for a variety of audiences. This dynamic work environment means that each week you’ll get to take on new challenges.

Yesterday, you worked on a video tutorial. Today, you’re writing a training manual to assist the education department. Tomorrow, you’ll be documenting API for a new product integration. Next month, you may help draft the department newsletter. Work collaboratively with associates on different teams. Participate in brainstorming sessions for new projects. Learn to do the basics well and add value to the department. This means you should be self-motivated, able to meet quick deadlines, and a team player. Desired, but not required, is a familiarity with XML and DITA.

Perks of being a Technical Writing Apprentice: 

• Flexible hours 
• Remote work environment 
• Generous hourly pay 
• Goal-oriented targets 
• Training and orientation 
• Clips for your writing portfolio 
• Frequent professional feedback 
• 6-months of real-world experience 

Come join a team of like-minded people who know the meaning of value. Then show us what you can add.

What you’ll need to have:

• High school diploma or equivalent. Enrollment in or completion of a relevant technical or degree program is preferred.
• Strong verbal and written communication skills, with an ability to convey complex technical concepts in clear, concise language.
• Excellent attention to detail, along with the ability to multitask and effectively prioritize tasks in a fast-paced environment.
• Ability to work 24 hours per week for the duration of the apprenticeship.
• Legally authorized to work in the United States without the need for sponsorship.

Even if you don’t meet every requirement, we encourage you to apply. We’re looking for motivated, tech-savvy individuals who align with our mission and are ready to contribute in meaningful ways.

Why Jack Henry?

At Jack Henry, you’ll be given meaningful projects from day one. You’ll work alongside a mentor, gain hands-on experience, and collaborate with a fast-paced, distributed team. We’re committed to your growth, and we don’t believe in "grunt work"—you’ll be a full member of the team.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.