Administrative Assistant
This position reports directly to the Practice Manager. This position assists with the day-to-day office activities and responsibilities. This position must quickly and efficiently respond to requests from clients/therapists with kindness and professionalism to maximize tenant and client retention. While maintaining confidentiality and HIPAA compliance, this position also helps to maintain a clean, professional and welcoming therapeutic environment. Dependability is a must!
Duties and Responsibilities:
- Greet visitors (without disclosing their names/identity) and notify therapists by text message that their client has arrived. - Maintain confidentiality and proper boundaries with all.
- Audit Student Payment Logs Weekly - Notify students and Practice Manager on any issues.
- Coordinate and schedule weekly room assignments.
- Assist student therapists and other tenants as needed.
- Wipe down hard surfaces, including glass doors, and straighten up magazines and pillows periodically throughout the day.
- Empty trash containers in offices, lobby, kitchen, front desk, group room and playroom daily.
- Clean the refrigerator weekly.
- Empty/Load dishwasher as needed.
- If first person here in the morning:
- Unlock and wipe down glass doors.
- Turn on music, lights, sound machines and diffusers.
- Restock coffee, tea, condiments, cups, tissues, etc.
- Fill coffee pot with water.
- Maintain daily “in” and “out” logs. - Ensure daily and weekly renters are logging their hours.
- Accept and manage deliveries and mail.
- Ensure client confidentiality is maintained at all times.
- Work with the Practice Manager to update the RRC website as needed.
- Responsible for marketing all new students and tenants in the office. (Wall Frames)
- Monitor and update all RRC social media platforms.
- Communicate to the Practice Manager when items need to be ordered.
- Assist with training, workshops, group therapy, parties, and other events.
This is an entry level position. Social media experience a plus. Salary depending on experience.