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Technical Assistant

Oakland Schools
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POSITION OPENING: Technical Assistant

 

IN THIS ROLE:

As a key member of our support team, you'll assist end users by providing expert guidance on using our applications, troubleshooting technical issues, and offering solutions that keep things running smoothly. With every interaction, you'll not only resolve challenges but also deliver a top-notch customer experience. Additionally, you'll maintain accurate records of your work in our online ticket system, helping us continuously improve and streamline our support services. 

 

If you're passionate about technology and customer service, this is the perfect opportunity to make an impact!

 

WHAT WE NEED:

  • An energetic and collaborative team player with a passion for technology and innovation.
  • Motivated self-starter with a strong desire to learn and grow.
  • Committed to delivering outstanding customer service at every opportunity.
  • Ready to take on new challenges and contribute to a dynamic, fast-paced environment.

 

 

WHAT YOU NEED:

  • Valid Michigan Driver’s license and reliable transportation.
  • High school diploma or general education degree (GED).
  • Six months of similar or related experience preferred. 
  • A+ Certification preferred.
  • Ability to lift up to 50 lbs.
  • Ability to reach, stoop, kneel, crouch and use various tools involved in the installation of computer equipment and other office equipment.

 

SALARY DETAILS:

$18.27 - $21.18 hourly based on relevant prior work experience, with the potential to earn up to $22.80 after employment with Oakland Schools.

Non-Exempt position / 12-month work year.

 

WHY WORK FOR OS?

Oakland Schools offers a great benefits package for our employees! What we provide includes:

  • The opportunity to enroll in a pension plan to help ensure your financial security.
  • Quality health insurance, dental, and vision plans.
  • Generous vacation and leave time so you can have a healthy work-life balance.
  • OS-paid coverage for life insurance, short and long-term disability, and well-being benefits including access to an Employee Assistance Program for staff and dependents.
  • The opportunity to buy optional health savings accounts (HSA), flexible spending accounts (FSA), pet insurance, legal insurance, college savings plans, and tax-sheltered annuity (TSA) plans.
  • OS provides the ability to get involved within the organization and advance your skill set with education development.

 

WHO WE ARE:

Oakland Schools (OS) is an intermediate school district (ISD) focused on providing educational and technology services to local school districts in a cost-effective manner to provide students with a superior education. We also operate our Oakland Schools Technical Campuses (OSTC) and Virtual Learning Academy Consortium (VLAC). You will help students have the best learning experience possible through your work at OS! To learn more about us, visit https://www.oakland.k12.mi.us/about.

 

HOW TO APPLY:

To apply, please use the Oakland County Human Resource Consortium (OHRC) website. You can find it by clicking here. You will need to make an account on the OHRC website to apply. 

 

Oakland Schools is a member of the OHRC. Once you create your account, you will be able to apply for positions within our district as well as positions available through other member districts. All applications must be completed on the OHRC website. Please do not email or fax application materials to Oakland Schools. 

 

POSITION DEADLINE: Applications will be accepted until the position is filled.

 

NOTE: Interested candidates must be available to interview on December 2, 2024, and December 9, 2024.

 

For questions regarding this position, please contact recruiting@oakland.k12.mi.us

 

In accordance with state and federal law, Oakland Schools does not discriminate, nor permit discrimination, on the basis of race, color, national origin, ethnicity, religion, sex, pregnancy or parental status, gender identity, gender expression, sexual orientation, disability, age, height, weight, marital status, military service, veteran status, genetic information,  or any other legally protected status, in its educational programs and activities, employment, or enrollment. The District also provides equal access to the Boy Scouts and other designated youth groups. For questions or complaints regarding unlawful discrimination or harassment, employees should contact the Assistant Superintendent of Human Resources, Personnel Management and Labor Relations at (248) 209-2429 or HR@oakland.k12.mi.us. Students and others should contact the Civil Rights/Title IX Coordinator at (248) 209-2590 or Jacqueline.Zablocki@oakland.k12.mi.us.

 

This job posting is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Incumbents may be asked to perform additional duties as required by his/her supervisor.