Office Manager

What is American Communities?: American Communities is a family-owned real estate company that focuses on revitalizing apartment communities and transforming them into homes. Our unique recipe for refreshing properties creates vibrant, comfortable, and excellently managed communities. We have also been nominated for "Best Places to Work in Multifamily" six times, including in 2024!
 

What this Position Does: The Office Manager at American Communities will work through a variation of tasks to assist daily operations for the office and building. These tasks may include (but are not limited to) handling telephone calls, management of administrative projects, ensuring correct paperwork is completed, directing visitors, and managing the company area.
 

The Day-to-Day Responsibilities This Person will be Overseeing:

• Professionally answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable.
• Greet guests in a professional, friendly, hospitable manner.
• Type memos, correspondence, and other documents as needed.
• Maintain neatness and organization of reception desk and conference rooms with various administrative duties.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Provides Administrative support to Executive Leadership team as needed.
• Distributes mail and packages and assists with outgoing mail and packages as needed.
• Assist with travel arrangements and calendar updates.
• Assist with event coordination, internally and externally as needed.

Qualifications Involved with the Position: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

What Education and/or Experience You Will Bring to the Table: A Bachelor’s Degree is highly preferred. A High School Diploma or GED is required, with at least 3–5+ years of experience in an administrative or similar role.

Computer Skills and/or Office Equipment Knowledge: Must have Microsoft Suite (Word, Excel, PowerPoint) knowledge, and Google (Gmail, Drive, Calendar) experience is a plus.

Communication Skills Involved with the Position: Must possess relationship building and analytical skills.

Analytical Abilities this Person Will Bring to the Table: Must be a self-motivated and like-minded professional who thrives in a fast-paced, multi-tasking, ever-changing environment.

Physical Demands Required: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 10 pounds.

Corporate Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

American Communities Values: All employees in all positions are expected to always act professionally, including but not limited to treating others with respect, valuing diversity, supporting team/community goals, and following company policies and procedures. For more details on what professional behaviors are expected, please refer to the Employee handbook and AC policies and procedures.