Client Services and Scheduling Coordinator

Full-Time | Competitive Pay Based on Experience

We are a trusted water well drilling company based out of Hinesburg, VT. Our team is dedicated to providing professional water solutions, and we’re looking for a highly organized and personable Client Services and Scheduling Coordinator to join our office team.

What You’ll Do:

• Customer Communication: Be the first point of contact for customers via phone and email. Answer questions, troubleshoot issues, and schedule jobs for technicians.
• Scheduling and Coordination: Maintain the work order board, manage the schedule book, and proactively reschedule appointments when needed. Ensure all work orders are accurate and complete.
• Estimates and Billing: Complete lead sheets for estimates, prepare job estimates in QuickBooks, and help ensure the billing process runs smoothly.
• Office Support: Perform data entry, file management, and general administrative tasks to keep the office running efficiently. Assist field technicians with necessary job information.

Requirements:

• Strong customer service skills and clear communication.
• Experience with office tasks like scheduling, data entry, and file management (QuickBooks experience a plus).
• A detail-oriented, organized, and proactive attitude.
• Ability to work in a fast-paced environment while maintaining accuracy.

Hours: Monday to Friday, 7:30 AM – 4:30 PM
Compensation: Competitive pay based on experience.

Why Join Us?
Become an integral part of a hardworking team in a growing industry. We value communication, organization, and initiative, and we offer an opportunity for professional growth in a friendly, supportive environment.

We’re looking forward to meeting you!