Associate General Manager

Cleveland Public Theatre (CPT) is hiring an Associate General Manager (AGM) which is a core part of the CPT staff and will make a meaningful contribution to life at CPT and its success.

Review of candidates will begin immediately. To apply for the position, send an email to Marguerite Hannah, general manager, at careers@cptonline.org by end of day Friday, November 15th. Subject line should read: YOUR LAST NAME, Associate General Manager. Your email should include two attachments: a resume and a two-page cover letter giving examples of work that illustrates the experience required in the job description and an explanation of why you are interested in this position. No phone calls or emails please.

Associate General Manager Job Description

CPT’s Associate General Manager (AGM) role is focused on supporting the day-to-day work of the General Manager and reports directly to the role. The AGM role requires flexibility, initiative, and curiosity about how things work. This role has day-to-day responsibility for payroll and Human Resource logistics including hiring and on-boarding process of new employees. The AGM is also responsible for assisting with office management & equipment. Equally important, the role provides day-to-day support to the GM at their direction and includes project-based assignments.

As an operational role, this position will interact and provide support to all staff members and should have a strong “customer service” attitude and communication skills. Candidates should be excited about solving problems with limited direction, self-teaching new skills, conducting research and communicating the results, and recommending courses of action. Constant re-prioritizing is a key skill.

CPT is primarily interested in candidates with 2 to 4 years of theatre administration experience but will consider applications from candidates with professional stage management, front of house, or production experience who are interested in making a career change. CPT will also consider exceptional early career candidates who may be well-positioned to make a leap forward.

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The ideal candidate will be able to demonstrate the following:

Skills

• Strong writing and communication skills, especially around email correspondence and follow-up
• Strong knowledge of Microsoft Office suite
• Microsoft Windows “Power-User”
• Comfort with a range of standard office equipment
• Paper and electronic filing skills
• Formal training in theatre arts management, theatre production, communications field, or a writing discipline is not required, but preferred.

Experience (Your cover letter should speak to experience in these areas.)

• Demonstrated project management or project management-like experience: For example, coordinating schedules and deadlines between people, assigning tasks, maintaining task lists, following up with people on assignment progress and holding them accountable, assessing project completion.
• Experience moving between different types of projects and tasks in the course of a day.
• Notable and demonstratable experience in at least two of the following three areas:
  • Facilities management or home maintenance and repair
  • Information Technology (that is, computer and network use and management)
  • Office operations oversite
• Experience assessing and negotiating with outside vendors
• Theatre administration experience will be given special consideration

Qualities and Personality

• Curiosity about how things work and ability to self-teach
• Attention to detail and accuracy while working on multiple projects and tasks
• Able to work efficiently and calmly in a fast-paced environment
• Able to re-prioritize tasks as they arise
• Genuine interest in the arts and knowledge of live theatre
• Highly organized and self-motivated
• Energetic, enthusiastic, and always willing to see projects to completion