Claims Intern (Summer 2025)

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. 

Job Description

The Claims Internship offers a unique and comprehensive experience in the world of insurance claims, providing you with both practical skills and a chance to make a meaningful contribution to our customers' lives and businesses. The posting will be used to fill multiple opportunities in various areas of the claims department, including but not limited to: Property, Auto, Claims Compliance, and the Special Investigation Unit.

• Immerse yourself in the day-to-day activities of a claims professional, gaining hands-on experience and transferable skills.
• Collaborate with various departments within claims to understand the full scope of our operations.
• Assist in real-world investigations, evaluations, and settlements of insurance claims, making a tangible impact on our customers lives.
• Work alongside fellow interns on an exciting summer-long project, fostering teamwork and creativity.
• Enjoy enriching activities such as intern outings and networking opportunities.
• Interact with our enterprise leadership team, gaining insights and building valuable connections.

Responsibilities

• Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
• Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship.
• Participates in summer internship program events, including Lunch and Learns.
• Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
• Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
• Takes responsibility for administrative and support tasks of the department.
• Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
• Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
• Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
• Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
• Develops business skills in communication and shadowing other professionals.
• Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
• Attends business unit meetings as assigned and creates and delivers presentations.
• Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.
• For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions. This may involve traveling on short notice or other daily driving duties as assigned.

Qualifications

• High School Diploma or General Education Diploma (GED) and/or commensurate experience.
• Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months.
• For field roles, only: Valid driver's license and a driving record that conforms to company standards.

Location

Hybrid defined as three (3) or more days per week in the office

Behavioral Competencies: 

• Collaborates 
• Communicates Effectively 
• Customer Focus 
• Decision Quality 
• Nimble Learning