Client Services and Championship Events Assistant - Internship

COMPANY:   Western Golf Association – www.wgaesf.org 

EVENTS:    2025 BMW Championship – www.bmwchampionship.com 

                     2025 NV5 Invitational – www.nv5invitational.com 

LOCATION:   WGA Headquarters – Glenview, IL

                         The Glen Club – Glenview, IL 

                          Caves Valley Golf Club – Owings Mills, MD 

TERM:  June 2025 – August 19th, 2025

• 35-40 hours per week, overtime as needed

COMPENSATION: Hourly rate of $15/hour

OVERVIEW:

BMW Championship

The 2025 BMW Championship will be played on August 11-17, 2025, and will bring a field of the top 50 PGA TOUR players in the FedExCup standings to Caves Valley Golf Club. Players expected to compete include Justin Thomas, Rory McIlroy, Jordan Spieth and Patrick Cantlay. The tournament dates back to 1899 when it debuted as the Western Open, making it the third-oldest tournament on the PGA TOUR schedule, behind only the British Open and U.S. Open. BMW has sponsored the tournament since 2007 when it became the penultimate event of the PGA TOUR’s FedExCup Playoffs. Since 2007, the BMW Championship has contributed more than $50 million to the Evans Scholars Foundation, the event’s charitable beneficiary.

NV5 Invitational

The NV5 Invitational is a sixth-year event on the Korn Ferry Tour, hosted at The Glen Club, July 21-27, 2025. First hosted in 2019, the first four champions of the NV5 Invitational have graduated to the PGA TOUR.

Western Golf Association

The Western Golf Association conducts six national golf championships and sponsors the nationally acclaimed Evans Scholars Foundation. Headquartered in Glenview, Illinois, the organization was founded in 1899 by 11 Chicago-area golf clubs to promote their interests in golf. In addition to the BMW Championship, the WGA conducts four prestigious amateur championships, the Western Amateur, the Western Junior, and the Women’s Western Golf Association’s Amateur and Junior championships. Starting in 2019, the WGA also is conducting the NV5 Invitational on the Korn Ferry Tour.

Evans Scholars Foundation

Established by famed amateur golfer Charles Chick Evans Jr., the Evans Scholars Foundation provides full housing and tuition college scholarships to high-achieving caddies from across the country. The Program, supported by the Western Golf Association, is funded by contributions from more than 31,800 donors nationwide, including Evans Scholars Alumni, as well as proceeds from WGA championships. Since the Program’s inception in 1930, more than 12,285 caddies nationwide have graduated as Evans Scholars.

POSITION TITLE: Client Services and Championship Events Assistant - Internship

REPORTING TO: Darby Lillibridge, Client Services Manager and Megan Gormley, Director, Volunteers & Corporate Merchandise

RESPONSIBILITIES: The primary duties of a Client Services and Championship Events Assistant are outlined below. As the tournament nears, other duties may be assigned by the Senior Vice President of Tournaments. 

Client Services:

• Assist in communication with client questions regarding tournament logistics 
• Organize and communicate with Honorary Observers 
• Work with Ticket Sales Director in developing training materials for client ticketing webinars 
• Assist in training hospitality volunteer committee during Championship Week 
• Develop materials to provide Venue Captains to aid in their efforts 
• Assist in gathering company information for hospitality deliverables
• Understand and work within the Championship ticketing system (Ticketmaster) to assist clients in distribution 
• Provide customer service to clients inquiring about tickets, hospitality experience or spectator information
• Assist Tournament Staff where needed 

Event Preparation & Management:

• Manage the event registration management system (TRUST Event Solutions) for multiple events
• Provide customer service to those inquiring about the Pro-Ams or other events
• Communicate frequently with event participants
• Work with various vendors to complete orders 
• Oversee the merchandise being received and distributed for events 
• Manage package fulfillment for participants and coordinate mailing of materials
• Assist in development of communication materials to participants
• Work with agency partners in coordinating and executing tournament week events 
• Assist in ordering and checking personalized items for participants
• Assist director and manager amateur competitions in executing events for amateur tournaments
•  

Requirements:

• Highly motivated and enthusiastic with strong interpersonal skills
• Excellent verbal and written communication skills
• Highly organized and comfortable working with multiple parties and high-end clients
• Preferred: Undergraduate or graduate student, majoring in Sports Management, Marketing, Business, Communications or a related field
• Computer skills – Microsoft Word and Excel. Any database or ticketing system experience is a plus
• Previous customer service or event operations experience is a plus
• Available full time beginning in early June through the BMW Championship in August, some night and weekend hours as needed, as well as travel
• Candidates are required to have transportation and local housing in the Chicagoland area
• WGA will provide lodging accommodations during the Championship in Owings Mills, MD