Adult Protective Service Case Worker

HESSCO seeks a full-time Protective Service Case Worker. The Protective Service Program provides short-term, crisis intervention to older adults who need services necessary to prevent, eliminate, or remedy the effects of physical, sexual, emotional abuse, caregiver neglect, financial exploitation, and self-neglect. The role of the Protective Service Worker is to assess allegations of abuse to establish a basis for services along with conducting in person intakes, home visits, investigations, service planning, and crisis intervention.

HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply.

Responsibilities:

• Receive and assess reports of potential abuse, neglect, financial exploitation and self-neglect.
• Establish trusting non-threatening relationships with referred consumers.
• Responds to emergency/rapid situations when necessary, utilizing direction of supervisory staff.
• Conducts timely and comprehensive investigations and assessments, accessing collateral contacts and writing required reports with regulatory citations.
• Conducts in-person interviews and home visits,
• Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
• Responsible for the management of consumer information in database system.
• Refer and arrange geriatric therapies and clinical assessments for consumers as needed.
• Coordinate and communicate service plan needs and changes to providers and community partners.

Qualifications:

• Masters of Social Work or related field from accredited college or university, preferred. Bachelor’s degree from accredited college or university with required experience.
• 1-2 years of case management, behavioral health interventions and/or crisis intervention required.
• Strong interpersonal communication effectiveness, including verbal, written and presentation required.
• Proficiency in Microsoft Office, Excel, Word; adept at learning new software programs.
• Self-starter, able to prioritize, meet deadlines and manage time effectively.
• Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
• Valid driver’s license, and reliable transportation required for travel.