Customer Development Coordinator

As a Customer Development Coordinator, you will have the opportunity to gain valuable experience in the world of sales development while contributing to the growth of our company. You'll receive the necessary training and support to help you succeed in your role and lay the foundation for a successful career in sales and marketing.

Key Responsibilities

1. Pipeline Growth Assistance: Assist in expanding the top-of-funnel for our sales pipeline by contributing to lead generation efforts. This may involve learning and executing effective prospecting techniques.
2. Outbound Outreach Support: Work alongside the sales team to engage with potential leads through phone and email outreach. You'll receive guidance and training to become proficient in these communication methods.
3. Market Research and Learning: Participate in identifying and researching prospective Consumer Packaged Goods (CPG) companies within SupplyPike's target market. You will learn about our industry and target audience as part of your role.
4. Identifying Key Contacts: With mentorship, discover key decision-makers within our prospect companies, including the utilization of tools like LinkedIn to assist in this process.
5. Relationship Establishment: Begin cultivating relationships with potential leads by initiating communications, understanding their challenges, and learning how to communicate the benefits of SupplyPike's offerings.
6. Collaborative Learning: Collaborate with experienced team members in the sales, marketing, and product departments to learn and develop new approaches for reaching our target audience. Your fresh perspective and enthusiasm will be valuable assets in these collaborations.

Skills Knowledge and Expertise

• Self-starter with attention to detail and follow-up skills.
• A dynamic personality with a drive to reach decision-makers.
• Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties.
• Able to build positive relationships with people at SupplyPike through clear, concise, and timely communication.
• Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
• Experience in enterprise software sales is a huge plus.

Culture Code

SupplyPike Culture (more here)

SupplyPike is Great Place To Work™ certified and is recognized as Arkansas’ Best Places To Work. We pride ourselves on creating an open, transparent, and collaborative work environment. The SupplyPike company pillars are:

• Curiosity: We constantly challenge prevailing thought by first seeking to understand the problem domain, strategy, market, and technology. We know that innate curiosity is crucial for building better, customer-driven products.
• Collaboration: While there may be an “i” in SupplyPike, we embrace interdisciplinary talents and cross-collaboration across different teams. There are no sharp boundaries around responsibilities. We favor openness, transparency, and joining forces with the talented people around you.
• Agility: We want to give our customers what they need to succeed. We understand that building a product (even an MVP) isn’t worth the investment if the customer need is not validated. Iterating quickly and testing hypotheses with real customers as soon as possible drives our building stages. We avoid analysis paralysis by embracing that “perfect is the enemy of good.”
• Integrity: In layman’s terms - don’t make stuff up. We favor well researched knowledge over impromptu answers. This comes with a need for humility to understand the limits of our own knowledge. We understand making mistakes is a natural part of the process. Reflecting upon and learning from those mistakes is how we continue to grow.
• Empathy: We strive for an environment where being empathetic and considerate for the concerns of others is always top of mind. We take a ‘no blame’ approach by speaking with frankness about problems and solutions, but always avoiding personal attacks. Rudeness and condescension are kept at bay.
• Play: Changing an entire industry is hard work. We take our work seriously but never ourselves. We see problems as exciting puzzles; we see people as the invaluable contributors to the SupplyPike spirit. We embrace creativity, experimentation, and engagement, all while never compromising on the human experience and authenticity.
• Determination: Challenges and setbacks are a given. We see them as opportunities to learn, drive innovation, and continuously improve. We embody an unwavering commitment to achieving ambitious goals and overcoming challenges. We thrive in the face of adversity, constantly seek improvement, and refuse to settle for mediocrity.