Customer Experience Support Intern

Job Description

The JM Family College Internship program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full time hours during the Summer Internship Program (May 27, 2025 - August 1, 2025) in office.

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family’s culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drives our success as an organization.

Responsibilities:

Assisting with daily operations and tasks specific to the role.

Contributing to ongoing projects and supporting team efforts.

Performing research or data analysis as needed.

Completing assignments and reporting on progress

Develops positive relationships with associates and key stakeholders in a collaborative and comprehensive manner.  

Works with minimal supervision to apply judgement and communicates effectively with management to provide updates and innovative suggestions.

Qualifications:

This is a full-time, on-site position

The ideal candidate will be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.

Relevant completed coursework may include classes related to the role or similar.

Additional requirements or preferred qualifications may include specific skills or experiences.

Strong technical skills

Display clear and concise written/oral communication skills 

Creative mindset