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IT and Video Systems Coordinator

CCTV Center for Media & Democracy/Town Meeting TV
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CCTV Center for Media + Democracy is a nationally recognized community media center based in Burlington, Vermont. We are looking for a creative and organized technical systems engineer who is excited to apply technical solutions to community needs in our mission of opening the doors to local democracy and community participation. For a complete job description https://www.cctv.org/news/we-are-hiring-information-technology-and-video-systems-coordinator

Hours, Salary and Benefits: The position is full-time hourly with weekday evenings and occasional weekend hours. Starting wage of $23-26/hour commensurate with experience, skills, education and training. Generous benefits included.

CCTV is an Equal Opportunity Employer. Candidates of diverse backgrounds are encouraged to apply.

Send resume and cover letter and two references to Meghan O’Rourke, Projects Director at morourke@cctv.org. Position open until filled.

Job Description: IT and Video Systems Coordinator is a creative problem solver with hands-on experience or willingness to engage in video engineering, desktop support, along with system and networking administration to provide comprehensive technical services to CCTV and all of its projects. This position works closely with the team to build, maintain, and support our multimedia operations for all of CCTV’s projects.

Education, Experience, and Skills:

  • No education degree required.
  • Experience in all of the following listed is not required, professional development in many of these skills is an expected part of this position.
  • Experience with A/V production engineering for both mobile and permanent setups including hybrid video engineering.
  • Experience with desktop support for Mac and PC operating systems.
  • Ability to plan, design, implement and follow up on technical system installations in a timely manner.
  • Familiarity and experience with editing software (such as Adobe Creative Cloud), remote meeting software (such as Zoom), and other online video platforms (such as YouTube).
  • Familiarity with streaming production, using OBS and RTMP(S) based solutions.
  • Experience with at least 4 of the following: FFmpeg, Open Broadcast Encoder, Open Broadcast Studio (OBS), NewTek NDI Protocol, and Haivision Secure Reliable Transport (SRT) Protocol.
  • Some experience administering NewTek Tricaster and/or Tricaster Advanced Live Switching software a plus, or ability to learn.
  • Understanding basic website design, functionality, and maintenance. Drupal, HTML/CSS, Javascript, are all part of the current systems.
  • Basic Command Line Interface Skills on Windows, Linux, and MacOs
  • Familiarity with Nginx for HTTPS delivery and reverse proxy.
  • Basic knowledge of IP networking.
  • Knowledge of Digital Video standards, codecs, and container formats.
  • Familiarity with SDI Video, Analog Video are both helpful.
  • Familiarity with NFS and SMB network-based file sharing.
  • Experience with audio mixers and troubleshooting studio and broadcast related audio issues.
  • Strong mechanical and technical troubleshooting skills; able to find solutions when the solution is not immediately apparent.
  • Strong organizational and time management skills with attention to detail.
  • A professional and resourceful work method; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
  • Commitment for CCTV’s mission.

Schedule and work environment

  • This position is both in office with some on-call hours in the evening (usually between 5-7pm) and follows our production schedule along with very occasional weekend hours.
  • Some travel required for off-site meetings and events.
  • Primarily within an open office environment with moderate noise levels.
  • Possibility to work some hours remotely after at least a 6 month onboarding period.
  • Accommodations may be made to enable individuals with disabilities to perform the essential functions.
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CORE COMPETENCIES

  • Personal Communications: Experience and comfort with direct, clear and reliable communications with coworkers and clients. Exceptional written and verbal communications. Ability to keep team members informed and to close the loop on all tasks and projects.
  • Technical Savvy and Learning: Strong technical knowledge and appetite for learning new and best practice systems for communications media.
  • Patience and Technical Communications Acumen: Ability to take in complicated requests and needs from people with little to no technical understanding and translate those to communicable and actionable steps.
  • Problem Solving and Decision Making: Experienced at making sound and timely decisions in accordance with the organization's vision, mission, core purpose and strategic thrusts - taking in both overt and underlying issues.

Learning Proficiency: Loves to learn and explore new ideas and systems for meeting customer and staff needs. Takes pleasure and pride in staying up-to-date on current technical trends.