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Bilingual Case Manager (Developmental Disabilities Program - ONA Assessor)

Clackamas County

Job ID: 107690

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This position will remain open until filled. The first application review will be Tuesday, November 5, 2024. We reserve the right to close this recruitment at any time on or after that date.

PAY AND BENEFITS

Annual Pay Range: $53,767.31 - $67,749.92

Hourly Pay Range: $27.572979 - $34.743549

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.

• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65

• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a Full Time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Social Services Division is looking for a highly organized individual with excellent facilitation skills and passion for providing excellent customer service, to join the Developmental Disability Services Program as an Oregon Needs Assessment (ONA) Assessor.

Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are excited to learn about the unique perspective and experience you would bring to our team.

The Oregon Needs Assessment (ONA) is the functional needs assessment used to identify support needs and determine Level of Care (LOC) for individuals who experience Intellectual/Developmental Disabilities. The Case Manager (ONA Assessor) in this position is responsible for completing all parts of the ONA, including a comprehensive file review, assessment interview, and face to face observation. The ONA Assessor will be trained and certified to complete all parts of the ONA and enter assessment information into an online tool within required timelines.

We are looking for an individual who has experience working in the field of Intellectual and/or Developmental Disabilities and who has a strong desire to ensure equitable access to (our) services. A successful candidate will be able to work independently and as part of a team, and use independent judgement, resourcefulness and initiative to complete assessments within required timelines.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team.

Required Minimum Qualifications/ Transferrable Skills:*

• Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) https://oregon.public.law/rules/oar_411-320-0030 and https://oregon.public.law/rules/oar_411-415-0040

a) A bachelor's degree in behavioral science, social science, or a closely related field; OR

b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.

• Bilingual fluency in English and Spanish, including interpretation and translation skills, and cultural competency
• At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services
• At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments
• At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
• Experience collaborating with community agencies, provider organizations or support teams
• Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations

Preferred Special Qualifications/ Transferrable Skills:*

• Experience interviewing and facilitating assessment interviews
• Experience applying trauma informed principles and techniques

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673.

We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Tasks may include but are not limited to the following:

• Complete all parts of the Oregon Needs Assessment (ONA) within 30 days: comprehensive file review; assessment interview; face-to-face observation; submission into the Express Payment & Reporting System (eXPRS). Enter corresponding progress note for successful completion and submission of an ONA, including corrections. Evaluate additional information from individuals, service coordinators, parents, legal representatives, etc. to problem solve and make corrections to current ONA assessments (within 60 days).
• Complete initial training and shadowing process required by the Office of Developmental Disability Services (ODDS) to become a certified Oregon Needs Assessment (ONA) assessor. Complete quarterly trainings and number of assessments necessary to remain certified. Attend team/program meetings, complete division/department trainings, Maintain knowledge of ongoing changes to Oregon Administrative Rules (OAR), especially those pertaining to the ONA, service grouping levels, and potential impacts to services for individuals with Intellectual/Developmental Disabilities.
• Review and respond to ONA Field Reviews from the ODDS assessment unit, and work with assigned Quality Assurance Trainers (QAT's ) to make corrections, address coding issues, etc.
• Participate in monthly check-ins and annual performance reviews consistent with County/Department/Division/Program policy.
• Maintain a system for tracking monthly ONA's to ensure timely scheduling and completion of assessments.

REQUIRED KNOWLEDGE AND SKILLS

ABILITY TO: Think outside the box, use critical thinking skills, and use facilitations skills needed to obtain information from others to identify support needs; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as community partners, case management offices, providers, internal staff, etc.; complete multiple processes and procedures within set time frames and guidelines.

SKILL TO: Provide equitable, trauma-informed, person-centered service; gather information through research and interviews with applicants, customers, families, care providers and others; identify customer needs to assist with support planning; interpret and apply federal, state and local laws, rules, regulations and policies; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report.

KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional, and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options.

WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the http://www.clackamas.us/h3s/

http://www.clackamas.us/socialservices/.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.

This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

APPLICATION PROCESS

Clackamas County only accepts online applications.

The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

APPLICATION PROCESS

Clackamas County only accepts online applications.

The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.

Help With Your Application:

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

APPLICATION PROCESS

Clackamas County only accepts online applications.

The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

OTHER INFORMATION

Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.

RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter
mailto:KSchaefer@clackamas.us?subject=RECRUITMENT%20QUESTIONS

To apply, visit https://apptrkr.com/5744899

https://www.jobelephant.com/

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