Spring Training Intern

Primary Purpose

The Spring Training Intern will play an integral part in helping us prepare for the Spring Training Season. This person will work closely with the Goodyear Facility Manager and other Cleveland staff members on all aspects of daily operations as they relate to the Spring Training Season at the Cleveland Guardians Development Complex in Goodyear, Arizona. 

Essential Duties & Responsibilities

• Foster relationships with local vendors for various needs during the Spring Training Season.
• Assist the Operations Staff in the planning of special events related to community relations, sponsors, player appearances, and season ticket holders.
• Indirectly supervise the Facility Security Personnel, such as creating a weekly schedule and collecting timesheets.
• Foster relationships with City of Goodyear employees, Ballpark Staff, Professional Sports Catering, and all other parties involved with the Spring Training Operation.
• Assist with preparations for the arrival of the Cleveland Staff for the Spring Training Season.
• Support and work closely with the AZ Operations Assistant on duties such as front desk coverage, answering incoming calls, hiring dugout and foul line attendants, and creating proper visitor credentials/access.
• All other various duties as assigned by the Director of Arizona Operations.
• Assist with complimentary ticket procedures.

Skills and Qualifications

• Time Management: We are looking for someone who can ensure deadlines are met consistently and maintain high-quality work standards. No two days are the same at the complex and prioritizing tasks is vital.
• Excellent Organization: Track record of developing and implementing organizational systems that are effective and productive. Our team will be dependent on this person to streamline the workflow for the complex.
• Ability to multi-task: The ideal intern will be skilled at managing multiple projects at once while upholding quality standards and paying attention to the details. This person must be able to adapt quickly to changing circumstances, can improvise, and meet ever-changing demands and priorities.
• Must be available Monday-Sunday, 8 am-2 pm. 

Preferred Experience

• Computer knowledge including but not limited to Microsoft Word, Excel, PowerPoint, and Outlook.
• Previous experience in an operations environment and the sports industry is preferred.

Organizational Requirements

• Reads, speaks, comprehends, and communicates English effectively in all communications. 
• Represents the Cleveland Guardians in a positive fashion to all business partners and the general public. 
• Ability to develop and maintain successful working relationships with members of the Front Office. 
• Ability to act according to the organizational values and service excellence at all times. 
• Demonstrated commitment to working with diverse populations and contributing to an inclusive working environment.
• Ability to walk, sit or stand for an entire shift. 
• Ability to work extended days and hours, including holidays and weekends. 
• Ability to move throughout all areas and levels of the Ballpark. 
• Ability to work in a diverse and changing environment.
• Occasional physical activity such as lifting and carrying boxes up to 25 lbs.

At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.

We also know that people from historically underserved groups—like women and people of color—sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We’re looking for the best person for the job, and we know that you might bring skills and experiences that aren’t exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don’t meet every single qualification.