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Account Sales Representative

EXL Service
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Account Sales Representative

Location: New York, NY or Philadelphia, PA

Job Type: Full-Time

Job Summary:

The Account Sales Representative is responsible for managing and growing sales within a designated territory or portfolio of clients. This role involves building and maintaining strong customer relationships, identifying new business opportunities, and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a results-driven attitude, and the ability to work independently and as part of a team.

Key Responsibilities:

Lead Generation:

  • Proactively identify and research potential customers using various tools and methods (e.g., LinkedIn, CRM systems, industry publications).
  • Execute outbound cold calling and email campaigns to prospects.

Lead Qualification:

  • Qualify inbound leads by understanding their needs, pain points, and fit with our product/service offerings.
  • Use established criteria to assess the potential of leads and ensure they meet the ideal customer profile.

Appointment Setting:

  • Schedule meetings and product demos for account executives.
  • Maintain a detailed and organized record of interactions with prospects.

Relationship Building:

  • Develop and maintain relationships with potential customers through regular follow-ups.
  • Understand the prospect's business challenges and position the company's solutions effectively.

Market Analysis:

  • Stay updated on industry trends, market conditions, and competitor activities.
  • Provide feedback to the company on customer needs, competitive products, and market trends.

Collaboration:

  • Work closely with the marketing team to align on campaigns and messaging.
  • Collaborate with account executives to develop strategic approaches to target accounts.

Reporting and Analysis:

  • Track and report on key performance metrics, such as lead conversion rates and pipeline growth on Salesforce.
  • Provide feedback to improve the effectiveness of sales strategies and marketing initiatives.

Qualifications:

Education:

  • Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.

Experience:

  • Proven work experience as an Account Sales Representative or in a similar sales role.
  • Experience in [industry-specific experience, if applicable].

Skills:

  • Excellent communication, negotiation, and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Salesforce software and MS Office Suite.

Other Requirements:

  • Valid driver’s license and willingness to travel within the designated territory.

Work Environment:

  • This position is based in an office environment but requires frequent travel to client locations.