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Inside Sales Advisor

Hummel Group
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GENERAL PURPOSE:

The Business Inside Sales Advisor is responsible to grow the Select Business Unit (SBU) book of business by developing new relationships through marketing leads or with prospects and maintaining relationships with existing clients.

ESSENTIAL JOB RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty adequately. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Effectively manages call-ins, walk-ins, and online new business inquiries by setting meetings, pursuing sales efforts, and closing new business.
  • Corresponds with prospective clients to:
    • Review exposures
    • Analyze business and insurance needs
    • Develop strategy
    • Make recommendations
  • Oversees preparation of proposal material, reviews insurance program coverage, and presents proposals to prospective clients.
  • Prepares or presents final proposal materials.
  • Explains insurance programs and alternative risk solutions to prospective clients.
  • Introduces the client to the support team for day-to-day service. Provides guidance to Account Executives and Account Manager regarding service issues.
  • Documents detailed client meeting notes or discussions and provides follow-up.
  • Supports and adheres to agency goals and objectives to place and retain business with our key companies.
  • Supports and adheres to procedures to minimize the agency’s error and omission exposure.
  • Establishes and maintains client contacts through participation in community organizations, professional organizations, etc., which serve our clients.
  • Participates in training to enhance knowledge and skills.
  • Supports the SBU when workload allows.
  • Other job duties as assigned.

REQUIREMENTS:

Knowledge, Skills and Ability

  • Expert knowledge of commercial products, markets, and the marketing process.
  • Ability to satisfy the needs of the customer, both internal and external.
  • Excellent negotiating, decision-making, and sales skills.
  • Strong leadership skills and relationship building skills.
  • Excellent customer service and teamwork skills.
  • Ability to interact with employees, customers, and vendor companies.
  • Working knowledge of computer software packages including Microsoft Word, Excel, and Outlook.
  • Ability to use general office equipment, including a computer, copier, and telephone systems.
  • Ability to learn and perform new duties and responsibilities.
  • Ability to travel offsite as needed.

Education or Experience

  • A college degree is preferred. A major insurance industry professional designation awarded by the American College of Insurance may be substituted for a college degree (e.g. CPCU).
  • Must be willing to work towards professional industry designations (e.g. CIC, CRM, CPCU).
  • Requires possession and maintenance of a Property and Casualty license and be current in meeting the continuing education requirements of such license. Required to obtain licensure within first 90 days of employment.
  • Must maintain ongoing education to keep licensure current.
  • Must have a current driver’s license and an insurable driving record.
  • Prior sales experience is preferred.

Working Environment/Physical Activities

  • General office work environment.
  • Requires regular use of arms, hands, and fingers.
  • Frequently required to sit for extended periods of time, reach with arm and hands, stand, walk, stoop, talk and hear.
  • Required to lift and/or move up to 10 pounds.

HIPAA Compliance (If applicable)

This position may have access to Protected Health Information (PHI) and Electronic Protected Health Information (ePHI). Employee will be responsible for following guidelines of the HIPAA Confidentiality Agreement.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. The employee is expected to perform those duties listed as well as other related duties directed by management.