Account Supervisor
We are currently looking for an Account Supervisor to join our team!
Job responsibilities:
- Provide strategic direction to clients and team
- Responsible for client satisfaction and driving results
- Maintain client relationships through meetings, conference calls, general contact, meeting agendas, notes, reports, etc.
- Generate strategic, strong and consistent media results and measurement
- Identify stories and pitches; edit and write press releases, media alerts, media pitches, lead press trips, draft annual PR plans, etc.
- Develop and maintain solid relationships with journalists, bloggers and influencers
- Ideate and broker partnerships for creative campaigns
- Provide ideation of campaigns; participate in brainstorms
- Recommend and implement strategic events and partnerships
- Advise on social media strategy, research, campaign ideas and provide and/or supervise communications management
- Recognize and bring client issues to supervisor's attention with a suggested solution
- Handle minor client issues independently
- Support crisis communications efforts as needed
- Perform research and analysis of clients and the marketplace
- Stay on top of current industry news, trends and technology; attend events; network
- Oversee and manage account work of one or two people, providing training, coaching, editing, mentoring and overall sound leadership
- Be a team player, self-starter and passionate about PR
- Travel internationaly for up to 15 days at a time multiple times a year managing several media and partners
Qualifications:
- Undergraduate degree in related field
- Four or more years work experience in travel/lifestyle PR; previous agency experience preferred
- Ability to adapt to fast-paced, multi-tasking, unique work environment
- Proven ability to resolve client issues quickly and efficiently
- Exceptional written and verbal communication skills
- Solid portfolio of secured media coverage to include national, magazine, newspaper, TV and online clips, including top-tier feature placements.
- Comprehensive knowledge of the media, including industry-appropriate bloggers and influencers
- Comprehensive knowledge of the travel and hospitality industry
- Working knowledge of social networks (Facebook, X, LinkedIn, Instagram, etc.)
- Experience implementing PR campaigns and brand partnerships
- Experience managing others (junior staff, interns) a plus
- Cruise, trade + luxury travel experience preferred
Quinn is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.