Intern, Social Media

Due to high interest, this position will be closing on 5/10/24.

Please click here to start the application process. Applications submitted through Handshake will not be accepted. 

Location: Remote 

Compensation: $15.00 per hour (or minimum wage in jurisdiction if higher) 

Time Commitment: 29 hours per week for 5 months (7/29/24-12/20/24) 

Recruiting Timeline: This position will be open for two weeks or until we receive 100 applications, whichever comes first. Recruiter interviews for this role will take place at the end of May or early June. We expect to make a hiring decision by late June. 

ORGANIZATION DESCRIPTION: Best Friends Animal Society is a national non-profit focused on ending the killing of cats and dogs in America's shelters by 2025. Best Friends is leading the no-kill movement by running lifesaving community programs for dogs and cats, providing support and training for animal shelters and rescue groups, and mobilizing community members on behalf of pets in need across the country.  

The communities we partner with are diverse and multicultural – and we want that to be reflected within our organization. We welcome our employees’ unique wisdom, special skills, passion, and whole self to the workplace. We believe that our differences are pivotal to uniting the movement and achieving our mission. Our hiring practices are based on kindness and treating all living things, people, animals, and the planet, as we would like to be treated. We encourage candidates who can add to our culture by bringing their fresh perspectives and unique lived experiences to apply. 

POSITION DESCRIPTION: Social media interns are creative and knowledgeable members of a dedicated team focused on the growth, engagement, and management of Best Friends’ social media communities (over three million animal lovers and rapidly growing). Interns will learn about and participate in day-to-day community building and cultivation across social channels, content development and posting, and collaboration to meet organizational business goals and provide meaningful engagement for animal lovers. 

Social Media Interns report to the social media team and will receive weekly supervision and regular feedback. The time commitment for the Social Media Internship is 29 hours per week at $15.00 per hour for six months. Interns must be available to work 25 of the 29 required hours per week during typical business hours (8-5, Monday-Friday) in order to attend required meetings and participate in group conversations. The remaining four hours a week can occur on the weekends/after hours if needed to complete projects. This is a remote internship. Students seeking college credit are welcome to apply. 

RESPONSIBILITIES: 

• Engage with Best Friends supporters across our social channels by responding to comments and direct messages daily in order to build and deepen relationships
• Complete weekly projects with a focus on DEI and advancing our mission
• Create and publish weekly content such as posts and Instagram stories utilizing our scheduling platform in order to engage followers
• Attend weekly meetings and participate in team chats in order to stay plugged into what the team and Best Friends is doing
• Mine volunteer-run Facebook Groups and Pages for content to post on National social platforms
• Help develop social media strategies and recurring posts for National social channels by utilizing data
• Assist with other daily tasks as assigned
• Stay abreast of social media trends so that Best Friends can stay relevant
• Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being, and work to build strong inclusive relationships with your colleagues by participating in communication loops to share and receive honest feedback

LEARNING OUTCOMES:   

• Learn how to prepare and implement a successful, comprehensive social media strategy that increases overall brand awareness and donations in the competitive social sphere.
• Create and publish multiple pieces of content across Best Friends social channels.
• Work with various Best Friends teams to expand skillset and learn more about Best Friends.
• Enhance community management and stewardship skills.
• Develop a deep understanding of Best Friends’ mission and the breadth of social communities that engage in issues central to the mission (both communities that are already part of the no-kill movement and those that are not).
• Gain a foundational understanding of strategy and publishing processes for Best Friends social media channels including reporting on campaign and post-performance.

QUALIFICATIONS:  

• Basic knowledge of top social channels: Facebook, Instagram, Twitter, TikTok, LinkedIn, Pinterest, and BeReal
• Creative writing skills
• Customer service skills
• Able to meet and communicate with people on different teams
• Consistent and responsive communication skills
• Some professional or volunteer experience managing social media channels preferred but not required
• Graphic design skills a plus, but not required.
• Basic knowledge of, or willingness to learn Microsoft products, including Outlook, Word, Excel, and PowerPoint
• All Best Friends interns receive a company issued laptop to use during their internship.

 
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.  

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.  

Best Friends employees may only hold one compensated position at any time. Current employees are not allowed to hold another position and this internship position at the same time. If a current employee would like to apply for this internship, the employee would be required to resign from their primary position, with no guarantee of re-employment, if the employee wanted to accept this position.