Service Sales Representative
THE BREWER-GARRETT COMPANY JOB DESCRIPTION
TITLE: Service Sales Representative
DEPARTMENT: Service
REPORTS TO: Service Sales Manager
LOCATION: Cleveland, OH
FLSA STATUS: Exempt
Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their overall carbon footprint. Our team is second to none. Their creativity and dedication to providing solutions for our clients is their #1 priority. Their team-oriented approach to projects is what sets BG apart from the rest of the industry. Our company is built upon the talent and experience of our associates, and we have an opportunity for an entry level sales representative to join our team.
JOB SUMMARY: The Service Sales Representative will work with the Service Sales Manager and the Service Sales team to grow The Brewer-Garrett Company Service Business through the generation of new, multi-year service agreements for our HVAC & Electrical Assured Service Programs. The incumbent of this role will develop the skills to work increasingly more independent with greater sales responsibilities after the first year.
DUTIES/RESPONSIBILITIES:
• Utilize web-based prospecting tool to target customers for HVAC and/or Electrical Assured Service Program sales opportunities. Typically, these include areas of concentrations for facilities over 50,000 square feet of space in select vertical markets.
• Qualifying target customers through navigation of our specialized multi-stage sales process.
• Partner with qualified customers to determine and/or recommend scope of work, review financial data, and create a financial model that demonstrates the cost effectiveness of our customized approach.
• Present a proposal clearly outlining the selected services program including the financial and intangible benefits for the Customer.
• Close the Agreement and participate with selected Service Manager (Operations) on transition of the account to ongoing delivery of service.
• Maintain a relationship with the buyers to ensure customer satisfaction and to pursue any additional, new sales opportunities.
• Participate in networking committees/events/tradeshows to expand and maintain business partnerships.
• Complete appropriate Company paperwork and opportunity management for booking, commission, sales forecast, contact management system, etc.
• Be proactive and take ownership of learning and applying business-to-business sales best practices and techniques
QUALIFICATIONS:
• Bachelor's degree in Business Administration, Business Management, Communications, or similar field
• 0-5 year experience in a sales environment
KNOWLEDGE, SKILLS & ABILITIES:
• Basic knowledge and understanding of sales practices
• Excellent communication skills (oral and written)
• Ability to maintain positive working relationships
• Ability to develop and foster relationships with potential customers
• Strong organization skills, decision-making skills, and analytical skills
• Professionalism, tact, and negotiation skills
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Must be able to drive to and from business appointments and job sites.
• Must be able to climb ladders to access equipment.
• Must be willing and able to open mechanical equipment and visually inspect operation, subject to proper training and safety requirements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle, or feel objects, tools, or controls; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies up to 20 pounds.
BG offers competitive pay, outstanding benefits package including 401(k) with company match, health/dental/vision, life insurance, LTD, flexible spending, paid time off, yearly performance bonus, on- site gym, and a great place to work!
BG is proud to be an EOE and Drug-Free Workplace.