Manager (Facilities)

Description

The Manager is responsible for overseeing, managing and directing the day-to-day operations and maintenance activities for the utility. The work involves a high level of independent judgment, initiative and discretion.
ESSENTIAL JOB FUNCTIONS:
Responsible for the management and administration of the operations of a facility or functional unit. Manage and motivate a diverse workforce. Ensure the effective management of all assigned staff. Manage daily assignments. Develop, recommend and administer the annual operating and capital budgets for the unit to ensure expenditures are controlled, maintained and approved. Ensure that financial planning, performance measurement, and reporting are developed and in compliance with legislative requirements and are in support of the division's goals and objectives. Ensure compliance with all corporate and legislative requirements to meet operational, environmental, health and safety standards, and ensures effectiveness and compliance of maintenance and operations. Liaise with elected officials, public, and represents division on various committees dealing with complaints, requests for information and safety concerns. Must possess a valid Michigan Driver’s License and the ability to drive a motor vehicle on all terrain as well as be available to perform shift work which includes all day, afternoon, night, weekend and holiday assignments. Follow security and safety policies and procedures in carrying out work duties as well as wear all required personal protective equipment (PPE) relative to the specific classification within the title. Provide on the job training.
RELATED JOB FUNCTIONS:
Manage the organization to meet the established Key Performance Indicators (KPI’s). Supervise installation or renovation of capital budget projects. Implement and utilize information systems to ensure technology maximizes operational performance. Participate in identifying corporate goals, as well as strategic and business planning and evaluation. Participate in the implementation of new initiatives. Perform related work duties as assigned.

Examples of Duties

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
KNOWLEDGE OF:
• Principles and practices of facility operations and/or functions performed by the functional unit
• Government legislation related to utility operations, technology and financial controls
• Basic Geographical Information Systems
SKILL TO:
• Make effective decisions
• Promote and foster team work environment
• Establish and operate in an environment which provides the capacity for excellence
• Utilize various competencies that include highly developed human relations skills
• Manage the organization to meet the established Key Performance Indicators (KPI’s)
• Supervise installation or renovation of capital budget projects
• Implement and utilize information systems to ensure technology maximizes operation performance
• Participate in identifying corporate goals as well as strategic and business planning and evaluation
• Participate in the implementation of new initiatives
• Establish and maintain effective working relationships with others
• Communicate both verbally and in writing with all levels of the organization
• Negotiate and develop solid internal and external relationships
• Exercise superior computer, analytical, problem solving and conflict resolution skills
• Use advanced technology
ABILITY TO:
 

• Manage building with 24-hour operations

• Read Blueprints

• Develop and maintain capital budgets

• Develop and maintain operational budgets

• Manage staff by directing assignments
• Prepare financial budgets and monitor of expenditures
• Manage a multidisciplinary staff including hiring and handling labor and employee relation issues.
• Plan and build reliability and efficiencies in the facility and/or the organization to ensure uninterrupted services
• Motivate, train, lead, and develop staff for improved performance and efficiency
• Maintain effective working relationships with others
• Effectively utilize appropriate security and safety equipment and procedures
• Communicate effectively, both verbally and in writing
• Understand and follow verbal and written instructions
• Develop proficiency in unit specific operations and software
• Problem solve effectively
• Communicate frequently with team members and other units across the Department about process, equipment or potential problems
• Develop proficiency in unit specific operations and software
• Direct team activities or to work as a team member

Minimum Qualifications

REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)
• Bachelor’s degree in related operational or functional field, such as Construction Management or Facilities Management, Engineering, Chemistry, Accounting, or HR
• Five years of recent management and operational experience gained through progressively more responsible positions in the utility industry
• Professional Accreditation in related operational or functional field, such as Professional Engineer or CPA preferred
• Education requirement can be substituted with extensive experience at the discretion of the DWSD Director and Human Resources Unit
• Maintenance and Repair Specialty Designation only: Any equivalent combination of education and experience to warrant recognition at the discretion of the DWSD Director and HR Unit