Assistant General Manager

D-BAT Solon is looking for a sales and customer service-oriented Assistant General Manager. This is a full-time position that includes a mixture of working front desk shifts as well as other duties.

Responsibilities include:

• Manage staff and vendors, delegate responsibility as needed
• Maintain excellent customer service standards
• Work directly with GM to manage and finish other special projects and new business concepts
• Execute Sales and Marketing Plan to enable an increase in memberships, camps/clinics, and other revenue streams
• Oversee camps and clinics

Qualifications:

• Excellent communication skills to connect effectively with customers and co-workers
• Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
• Strong time-management and business management skills, ability to multi-task, prioritize, and organize
• Background in baseball/softball or coaching youth sports a plus
• Experience working at or managing a sports and recreation facility a plus
• baseball softball college playing experience a plus

Requirements:

• Previous experience in management
• Strong customer service skills with a focus on guest satisfaction
•  Knowledge of management principles and practices
• Ability to effectively manage a team and delegate tasks
•  Excellent communication and interpersonal skills
•  Strong organizational and time management abilities
• Knowledge of inventory control procedures
•  Ability to work in a fast-paced environment and handle multiple priorities