Service Manager
At Mike Mariola Restaurants, we enrich our community by creating connection, happiness, and opportunity. As a service manager at City Square Steakhouse, you will join a team of amazing people and build skills for your career, while enriching your life and the lives of those you serve. You’ll share in the satisfaction of providing fantastic guest experiences at one of the Top 100 Steakhouses in America!
We are a proud of our local roots and excited about our future growth! We are looking for individuals who want to grow with us and who share in our core values:
Grit: We don’t quit! We embrace challenges and find a way to win!
Hospitality: We love restaurants, and we are relentless about delivering memorable experiences.
Leadership: We are self-starters who consistently take ownership.
Integrity: We do what we say we are going to do.
Respect: We listen to our team and empower them to act.
If you love food and taking care of people and want to help create memorable experiences that guests rave about, then here’s your chance to make a career of it.
Service Manager is a Full-Time position with:
- Competitive Salary
- Flexible Schedule
- Employer-sponsored health insurance (75% employer paid)
- 401K with match
- Dental insurance
- Vision insurance
- Life insurance
- Shift Meals
- Dining discounts
- Paid Time Off
- Quarterly Bonuses are available with the potential to further your career in our growing company.
Responsibilities:
Under the general supervision of the GM and with respect to the Mike Mariola Restaurants goals, vision, mission, purpose and core values, the Service Manager is accountable for the overall smooth and profitable operation of the dining room and kitchen. They will focus on quality control, fast and accurate ticket times, positive management, guest relations and solid teamwork.
· Motivate & Mentor: Provide leadership, management, training and accountability to enable your team to be their best.
· Maintain a Service-Centric Culture: Accountable for focusing team efforts to ensure our mission as a memorable experience that guests will rave about. exceptional guest experiences and the constant building of guest loyalty.
· Grow Financial Performance: Assist in building sales, menu development and brand awareness to maximize financial success of the restaurant.
· Drive Excellence: In recruiting, hiring, performance management, employee relations, facility safety, security and cleanliness.
Requirements:
- 1-2 years in a supervisory role preferred
- Associate degree preferred
- General knowledge of P&Ls, budgets, inventory systems, financial statements, and ability to read & interpret business reports is a plus
- This position regularly requires long hours and frequent weekend work
- Reliable transportation for the required trips for errands (bank, store, printing, etc)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Mike Mariola Restaurants is an equal opportunity employer.