Service Sales Representitive

Engineer, design and sell HVAC, plumbing and controls related projects to our current customer base and prospective customers. Estimate, present and close new maintenance contracts to prospective accounts, and manage existing maintenance contracts with existing customers.

PERSONAL CHARACTERISTICS

Relationship Builder

Excellent Communication Skills

Curious

Influencer & Persuader

Win-Win Negotiator

Composed & Resilient

Good Time Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Develop new accounts in assigned markets and territories by preparing prospect lists, creating specific sales strategies and implementation of plans.

2. Maintain existing customer account list including maintenance customers by ongoing contact with customers, responding to their needs and advising customer of ongoing system needs to improve system performance or reliability.

3. Engineer/design and sell HVAC projects including refrigerant retrofits, unit replacements, D.D.C. control systems, mechanical system retrofits and maintenance agreements.

4. Prepare estimates and make presentations to customers on services to be provided.

5. Submit weekly status and call reports.

6. Complete and submit weekly sales report.

7. Review assigned accounts profitability and cost status for contract renewal and rate adjustments, as necessary.

8. Participate in professional association(s) as selected by the company management.

9. Complete all required turnover paperwork on projects or contracts sold.

10. Review projects at completion with customer and obtain customer satisfaction.

11. Follow up on leads generated from others including field service techs.

12. Seek cross-selling opportunities for other departments in the organization and coordinate as necessary with other departmental staff to close orders.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (mechanical engineering) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and sales proposals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

LEED accreditation – existing buildings within 3 years.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The employee is occasionally exposed to moving mechanical pans; high, precarious places; outside weather conditions; extreme cold, and extreme heat. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, explosives, risk of radiation, and vibration. The noise level in the work environment is occasionally loud, usually moderate.

*Job requires customer account site visitations. Some sites are in manufacturing environments. Industry noise levels will apply.'