Instructional Support Specialist
SUMMARY
Assists the Instructional Technologist to provide faculty support in the use of instructional technology, and provides a variety of faculty support services including graphic design, illustration, digital video and audio editing, and interactive multimedia development.
DUTIES AND RESPONSIBILITIES
*Assists the Instructional Technologist in providing assistance to faculty in utilizing instructional technology.
*Assists the Instructional Technologist in the development of tools and templates for effective and thoughtful use of academic technology such as tutorials and reference materials.
*Assists the Instructional Technologist in providing multimedia support in designing and developing instructional media pieces and other course elements for incorporation into classroom, hybrid and fullon-line courses.
*Prepares creative art and layout including web page development and maintenance.
*Assists faculty with the conversion of classroom based instructional materials conversion to digital formats for online delivery.
Assists faculty in the use of digital cameras, digital camcorders and digital voice recorders.
Assists faculty in the use of college-supported instructional technologies, including, but not limited to Blackboard, SoftChalk, Lesson Builder, Adobe Presenter, Respondus/Study Mate andCamtasia Relay.
Maintains equipment and facilitates the loaning of digital cameras, camcorders and voice recorders to faculty
*Proofreads all original material created.
*Maintains campus and college-wide digital files archive housed on the shared drive.
*Keeps supervisor informed of project status.
Anticipates and meets all client needs accurately, professionally, and with a commitment to customer satisfaction.
Performs other related duties within the job grade and job classification as assigned.
* denotes Essential Function
Qualifications:
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES
Associate's Degree
Minimum one year of experience assisting clients in multimedia production
Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
Ability to work under tight deadlines.
Excellent written, verbal and interpersonal communication skills.
Demonstrated experience with various specialized software such as Adobe Creative Suite (Flash, Photoshop, Dreamweaver), digital video and audio editing, and screen recording.
Familiarity with various specialized software such as Adobe Illustrator and lnDesign.
Sensitivity to respond appropriately to the needs of a diverse population