Front Desk Intern
Front Desk Intern
Company: Hartlaub CPA Advisory Group
Location: Sharonville, OH
Department: Administrative / Client Services
Employment Type: Internship (Part-Time / Seasonal during Tax Season)
Hours: 15 - 20 hours per week
Compensation: Hourly rate @ $18.00/hour
About Us
Hartlaub CPA Advisory Group is a growing CPA firm providing tax, bookkeeping, and advisory services to individuals, small businesses, etc. We're looking for a motivated intern to serve as the welcoming first point of contact for our clients while gaining hands-on experience in a professional accounting environment.
Position Summary
The Front Desk Intern will manage the reception area and provide administrative support to our client service team. This role is ideal for a student interested in business administration, accounting, or office management who wants exposure to how a professional services firm operates particularly during tax season.
Key Responsibilities
- Greet clients and visitors warmly and professionally upon arrival
- Checking clients in and out
- Set up new clients in our workflow software
- Collecting payments from clients
- Follow up with clients for missing documents
- Answer, screen, and route incoming phone calls
- Schedule and confirm client appointments using the Outlook calendar
- Prepare outgoing mail and packages
- Collecting payments from clients
- Maintain a clean, organized, and professional front office/lobby area including keeping the coffee station well-stocked
- Assist with scanning, filing, and organizing client documents, etc.
- Support staff with daily administrative tasks (photocopying, making and maintaining labels, filling copy paper in printer, printing necessary forms, etc.)
- Maintain strict confidentiality of client and firm information
- Other tasks that may be assigned
Qualifications
- Currently pursuing a degree in Accounting, Business Administration, Finance, or related field (preferred, not required)
- Strong verbal and written communication skills
- Professional, friendly demeanor and reliable attendance
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and stay organized in a fast-paced environment
- High attention to detail and discretion with confidential information
- Prior customer service or office experience a plus
What You'll Gain
- Real-world exposure to how a CPA firm operates
- Direct interaction with the clients, administrative team, and tax preparers
- Foundational administrative and client-service skills applicable to any business career
- A professional reference and potential path to future opportunities at the firm
Schedule
Monday - Friday, 3PM to 7PM and Saturday, 9AM – 1PM during tax season (mid-January – April 15th)
How to Apply
Please send your resume and a brief cover letter through Handshake or directly to Micky Landis at mlandis@hartlaubtax.com with the subject line "Front Desk Intern Job".
Hartlaub CPA Advisory Group is an equal opportunity employer.