Community Service Worker 2, Bilingual - FCH Referral Coordinator
Community Service Worker 2, Bilingual - FCH Referral CoordinatorSalary$26.73 - $35.76 Hourly
Location Charnelton Place, OR
Job TypeRegular
Job Number202600221
DepartmentHealth & Human Services
DivisionHHS PH Family & Child Health
Opening Date11/10/2026
Closing Date11/30/2026 11:59 PM Pacific
FLSANon-Exempt
DescriptionBenefitsQuestionsDESCRIPTIONCommunity Service Worker 2, Bilingual - FCH Referral Coordinator description image
About the Position
The Family & Child Health (FCH) program within Lane County Health & Human Services Public Health Division is seeking a Bilingual Community Service Worker 2 to join our dedicated team.
The FCH Referral & Outreach Coordinator will focus on outreach, recruitment, and intake scheduling for FCH program enrollment. This is a primarily phone-based position focused on conducting proactive outreach to Lane County residents who may be eligible for our comprehensive array of Home Visiting Programs. This position also meets with families in person at both our WIC office and local healthcare agencies to pitch programs and schedule for intakes. The position serves pregnant, postpartum, and newly parenting individuals across Lane County, connecting them to vital early childhood support services. In addition to phone-based intake and multi-program matching, this role requires traveling to local healthcare agencies to complete direct bedside scheduling or screenings with families shortly after delivery. Also, some community event travel may be required. Family & Child Health envisions Lane County as a place where all families are healthy, stable, and safe, and are part of a community that encourages, empowers, and supports families and individuals to thrive through connection to supportive resources.
The Mission of Family & Child Health is to nurture the well-being and health of Lane County families by promoting equity, honoring diversity of individual experiences, and supporting community connections and healthy family relationships.
Family & Child Health works to support pregnant individuals and families with young children with a diverse array of services, including multiple home visiting programs including: Healthy Families Oregon, Nurse-Family Partnership, Family Connects Oregon, and CaCoon program offered by Oregon Health Authority (OHA). Learn more about our services here: LaneCountyOR.gov/FCH to support outreach for our program service array.
Family & Child Health envisions Lane County as a place where all families are healthy, stable, and safe, and are part of a community that encourages, empowers, and supports families and individuals to thrive through connection to supportive resources. The Mission of Family & Child Health is to nurture the well-being and health of Lane County families by promoting equity, honoring diversity of individual experiences, and supporting community connections and healthy family relationships.
About the Division: Public Health
Public Health ensures protections critical to the health of all people in Lane County through surveillance, regulation, and response to infectious disease and injury risks. In collaboration with community organizations and partner agencies, Public Health promotes optimal health through policies, interventions, and population-health programs based on scientific evidence and emerging best practices, with a particular focus on ensuring all people in Lane County have opportunity and access to environments and systems that support their health.
Schedule: Monday - Friday; 8:00am - 5:00pm*This is an AFSCME represented position*
QUALIFICATIONSEducation:
Equivalent to the completion of two years of college course work.Experience:
Two years of responsible community service experience;Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Special Requirements:
Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish
Driver's License:Successful hire must either obtain a valid Oregon Drivers license by hire date or have the ability to navigate public transportation systems or arrange transportation as travel is required for this position. Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
COMMUNITY SERVICE WORKER 1 & 2 BILINGUAL “B” Language - Spanish
DEFINITION:
To assist in providing bilingual communication with Limited English Proficient (LEP) persons. Individuals in these classifications do more than self-identify; they have successfully passed a test demonstrating proficiency in both English and the other language administered by the County. The need for the use of the second language in the performance of job duties in this classification has been identified.
EXAMPLES OF DUTIES:
In addition to the regular knowledge, skills, and abilities required of the employee’s main classification, the bilingual duties of this adjunct classification may include, but are not limited to the following:
Interpreting between English speakers and LEP persons.Orally translating documentsProviding oral assistanceProviding written assistance, including some written document translation
MINIMUM QUALIFICATIONS:
Knowledge of:
Both languages, demonstrating the ability to convey information in both languages quickly and accurately.
Ability to:
Communicate clearly and concisely.Maintain confidentiality of communications.EXPERIENCE AND TRAINING:
An equivalent combination of experience and training or demonstrated abilities qualifying the employee or applicant to perform the duties described herein. These skills and abilities may be acquired in various ways; i.e., education and/or bilingual or bicultural experiences.
Testing Requirements
Successful hire will be contingent upon taking a bilingual test to demonstrate proficiency in both English & Spanish.CLASSIFICATION DETAILSCommunity Service Worker 2 - Bilingual (Download PDF reader)
SUPPLEMENTAL INFORMATIONSelection Process
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information
Trauma Informed Care Statement
Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.