Emergency Center Clinical Care Advocate
The Emergency Center Clinical Care Advocate provides trauma-informed, survivor-centered
case management to human trafficking and commercial sexual exploitation survivors residing in
the Emergency Center. This position will also provide in-hospital advocacy and law enforcement
interview accompaniment. This role assesses client needs, develops individualized care plans,
facilitates clinical programming, and supports clients in achieving their personal goals while
providing consistent, compassionate care. This position is part of the clinical team and reports
directly to the Emergency Response Director.
Job Specific Responsibilities:
Clinical Care and Case Management
● Manage a caseload of 20+ clients, providing ongoing clinical care and support
● Complete clinical assessments, identify each client's goals, and develop individualized
service plans
● Conduct client intakes, as needed
● Provide crisis intervention, conflict resolution, and coping-skill development
● Support clients with education, vocational planning, and job readiness
● Facilitate group sessions, as needed
● Maintain accurate, timely case notes and service records in our case management data
system
Advocacy and Accompaniment
● Provide in-hospital medical advocacy for clients
● Provide advocacy and accompaniment during law enforcement interviews
● Coordinate referrals and collaborate with community service providers
General Responsibilities
● Participate in team meetings, trainings, and program operations
● Other duties as needed and assigned
● Serve as a role model to guests as to appropriate behavior within the EEC
● Ensure guests’ safety at all times
● Assist guests in developing social and functional skills that are part of their recovery and
healing-centered engagement
● Model EEC values of trauma-informed and healing-centered engagement in interactions
with guests
Qualifications
● Bachelor's degree in a behavioral health, criminal justice, or related field
● 3–5 years of relevant experience
● Strong written, verbal, and interpersonal communication skills
● Ability to maintain personal boundaries
● Beginning knowledge of technology and aptitude for learning a case management data
system
Preferences
● Master’s degree in a behavioral health field preferred (mental health, counseling,
substance abuse)
● Licensure preferred (LMSW; PLPC or BSW considered with experience)
● Skill in conflict resolution and de-escalation
● Experience with survivors of human trafficking or other at-risk populations, including
survivors of domestic violence or sexual assault
Working Conditions and Requirements
● Ability to lift 20 pounds
● Valid driver's license, current auto insurance, and a clean driving record
● Background check and drug screen upon offer of employment
● Participate in a rotating on-call schedule
Salary is commensurate with experience.
How to Apply
Please send your resume and cover letter to Ashlie Bissell at abissell@eden-centers.org