Customer Service Representative

Valora Rise is a Cincinnati-based sales and marketing company specializing in face-to-face customer engagement, event sales, brand activations, promotional campaigns, trade shows, and business-to-business marketing.

We help brands connect with customers through meaningful interactions, effective communication, and engaging promotional experiences.

We are currently looking for an enthusiastic, confident, and customer-focused Customer Service Representative to join our growing team in Cincinnati.

This is an excellent opportunity for someone who enjoys interacting with people, communicating confidently, and developing valuable professional skills in customer service, sales, marketing, and business development.

You will represent established brands through face-to-face customer interactions, helping create positive customer experiences, build relationships, and support successful marketing campaigns.

We are particularly interested in individuals who are motivated, dependable, eager to learn, and available to start immediately or at short notice.

• Deliver professional and engaging customer service during promotional events and brand activations.
• Interact with customers and prospective clients through face-to-face communication.
• Understand customer needs and provide helpful product and service information.
• Build positive relationships through effective communication and active listening.
• Support customer engagement, lead generation, and promotional activities.
• Identify potential customer interests and sales opportunities.
• Assist with promotional presentations, product demonstrations, and campaign activities.
• Represent client brands professionally at events, exhibitions, trade shows, and promotional locations.
• Work alongside the sales and marketing team to achieve campaign objectives.
• Maintain a positive and professional approach in all customer interactions.

We want individuals who are:

• Confident, friendly, and comfortable communicating with a wide range of people.
• Strong communicators with good interpersonal skills.
• Customer-focused and passionate about creating positive experiences.
• Reliable, punctual, and committed to their responsibilities.
• Motivated, ambitious, and willing to take initiative.
• Able to work independently and contribute positively to a team.
• Open to learning, receiving feedback, and developing new skills.
• Available to start immediately or within a short timeframe.

Previous experience in customer service, retail, hospitality, sales, events, or marketing is beneficial but not essential. Full training and ongoing guidance will be provided.

• Hands-on experience in customer service, sales, and marketing.
• Paid training and ongoing professional development.
• Mentorship and support from experienced team leaders.
• Opportunities to develop communication, presentation, and relationship-building skills.
• A collaborative and energetic team environment.
• Opportunities for career progression based on individual performance.

This opportunity is well-suited to recent graduates, entry-level candidates, and individuals looking to build a career in customer service, sales, marketing, or event promotion.

We are looking for serious-minded applicants who are ready to learn, committed to personal development, and excited about building practical experience in a people-focused environment.

• Location: Cincinnati, Ohio
• Job Type: Full-Time
• Start Date: Immediate start preferred
• Training: Paid training provided

If you're a confident communicator, enjoy working with people, and are ready to take the next step in your professional development, we'd love to hear from you.

We're looking for motivated individuals who are ready to get started and make a positive impact.