Marketing Intern

Marketing Intern – Magontec US

Company Overview: Magontec is a leading global supplier of corrosion protection systems for the hot water industry, serving a diverse range of customers. With decades of experience and an international presence, Magontec always provides high quality solutions and exceptional customer service to our partners.

Position Overview: We are seeking a motivated and detail-oriented Marketing Intern to join our sales team. In this role, you will be responsible for maintaining current customer accounts, providing administrative support to the sales team, order and process coordination with international colleagues, and market insight reporting.

Key Responsibilities: 

- Customer Engagement: Supporting our existing customers through phone calls and emails to provide solutions to their commercial issues. Assisting the sales team in the acquisition of new customers. 

- Product Knowledge: Develop a strong understanding of our products to provide accurate information and answer customers questions. 

- Order Processing: Handle various customer inquiries, process orders, and ensure timely and accurate responses to our customers. Manage the sales order cycle from order placement through to delivery. 

- Sales & Market Insight: Track and report on customer sales activities, order status, and customer interactions as well as general industry trends, competitor products, and market conditions. 

- Data Management: Support and maintain internal CRM systems, ERP systems, and internet-based customer portals. 

- General Tasks: Regular communication with our international team. Administrative support in travel planning, document review, data processing, and warehouse inventory scheduling. 

Qualifications: 

- Currently a college junior or senior with a minimum 3.0 GPA 

- Interest in the plumbing industry or related fields 

- Experience: 0–2 years working experience. Previous experience with inside sales, preferably in the plumbing or HVAC industry, is highly desirable. 

- Skills: Strong communication and interpersonal skills, with the ability to build rapport and influence customers. Excellent organizational and multitasking abilities. 

- Knowledge: Familiarity with CRM systems, ERP software, and Microsoft Office is required. Basic understanding of cathodic corrosion protection is advantageous. 

- Education: Currently pursuing a degree in business, sales, marketing, or a related field. 

- Attributes: Self-motivated, results-driven, and capable of working independently as well as part of a team. Ability to handle challenging situations with professionalism and empathy.

What We Offer: 

- Pay: $16–$18/hour 

- Hours: 20–40 hours/week