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Convention Services Coordinator

Aimbridge Hospitality
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Join our team as a Convention Services Coordinator!  

As a Convention Services Coordinator, you’re the ultimate team player—helping the Director of Sales & Marketing and our Sales Managers wow our guests! You’ll keep communication flowing, tackle essential admin tasks, and even get to flex your sales skills with small groups and events. It’s a dynamic role where every day brings a new opportunity to make someone’s experience memorable! 

KEY SKILLS/RESPONSIBILITIES

  • Guest & Associate Relations: Greet everyone with a smile and keep things upbeat for guests and teammates. 
  • Professional Standards: Show up, look sharp, and follow the rules—even on weekends and holidays! 
  • Admin & Organization: Keep files tidy, stock the office, and make sure paperwork is always on point. 
  • Sales & Client Support: Answer calls, help plan awesome events, and make sure clients get what they need. 
  • Event Coordination: Help organize events, prep group data, and send out thank you notes—details matter! 
  • Team Support: Jump in to help Sales, Marketing, or Convention Services whenever needed. 

EDUCATION & EXPERIENCE

  • High School diploma or equivalent required; college degree or coursework in a related field and hotel experience preferred. 
  • Proficient in Microsoft operating systems, OnQ, Delphi, and able to type at least 55 wpm. 
  • Strong communication skills with the ability to convey information clearly, listen effectively, and resolve concerns for coworkers and guests. 
  • Demonstrated ability to analyze complex data, evaluate options, and make sound decisions under pressure. 
  • Effective problem-solving skills, including anticipating and addressing issues in a fast-paced environment. 
  • Capable of managing financial information, basic arithmetic, and maintaining confidentiality and composure in high-pressure situations. 
  • Skilled in designing and producing event welcome signs, directional signage, and catering menu displays that align with brand standards and client expectations; experience in Canva or equivalent preferred.

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan