Patient Care Manager

About Us

We are a growing healthcare technology company dedicated to improving patient engagement and access to care. Through innovative solutions and personalized support, we help patients stay connected to their healthcare providers and navigate their healthcare journey with confidence.

Position Overview

We are seeking motivated and enthusiastic individuals to join our team as Patient Outreach Representatives. This is an excellent opportunity for students and recent graduates interested in healthcare, communications, customer service, or public health careers.

No prior healthcare experience is required—we provide comprehensive training and ongoing support.

Responsibilities

• Conduct outbound calls to patients regarding appointments, follow-ups, and care coordination.
• Provide clear and professional communication using established call guides and scripts.
• Assist patients in understanding healthcare instructions and next steps.
• Accurately document patient interactions in company systems.
• Maintain a positive and professional experience for every patient interaction.
• Collaborate with team members to support patient engagement initiatives.

Qualifications

• Strong verbal communication and interpersonal skills.
• Comfortable speaking with individuals over the phone throughout the day.
• Positive attitude and willingness to learn.
• Strong organizational and time-management skills.
• Basic computer proficiency.
• Previous customer service, retail, hospitality, campus employment, or other customer-facing experience is a plus.
• Bilingual Spanish-speaking candidates are highly encouraged to apply.

What You'll Gain

• Hands-on exposure to the healthcare industry.
• Professional communication and patient engagement experience.
• Training in healthcare operations and documentation systems.
• Valuable customer service and relationship-building skills.
• Experience working in a fast-growing healthcare technology environment.
• Opportunity to make a meaningful impact by helping patients navigate their care.

Position Details

Location: Dallas, TX (Onsite)

Pay Range:  $15- $18/hr

Schedule:

• Monday–Friday
• 8:00 AM – 5:00 PM

Employment Type:

• Full-Time
• Part-Time

Benefits (Full-Time Employees)

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Accrued PTO

We welcome applications from students, recent graduates, and individuals looking to begin a rewarding healthcare career.