Program Monitor (Female) Lowell Community Justice Support Center

JOB SUMMARY: 

The Monitor is responsible and accountable for monitoring Center participants and for maintaining a safe and secure environment. S/he will ensure that participants enter and exit the Center in an appropriate manner and remain in assigned areas. S/he will be responsible for monitoring and collecting urine drug screens from participants. The Monitor will reflect and display the values of caring, honesty, respect and responsibility. 

Job Function: 

Program/Department Responsibility: 

• Supervise and monitor participants in all phases of daily routines including break periods.
• Monitor all educational and clinical classes/groups. 
• Take accurate attendance of all participants. 
• Maintain accurate communication log entries. 
• Collection and documentation of urine screens. 
• Write incident reports as needed and communicate concerns to program management. 
• Provide transportation in assigned program vehicle when required. 
• Attend and participate in all scheduled meetings and trainings as directed. 
• Prevent crisis situations from escalating by intervening and counseling participants. 
• Provide support and assistance in any crisis situation. 
•  Maintain work schedule as directed. 
• Other duties as assigned or directed by supervisor(s). 

Education/Experience/Physical Requirements 

• Associates Degree preferred. 
• Minimum of two years’ experience working in the criminal justice field. 
•  Must be able to work one evening per week and some weekends. Must cover additional shifts as needed. 
•  Must have a valid driver’s license. 
•  Must have visual and auditory acuity in order to maintain security of the center. 
• Must be able to sit, stand and walk during the work day. 
• Must submit and pass drug testing upon hire. 
• Computer skills including MS Office (Word, Excel, Outlook and Teams).