Warehouse Manager

About the Role As the Warehouse Manager, you will be responsible for managing and optimizing all aspects of warehouse operations, including inventory control and equipment management. Your leadership, strategic thinking, and organizational skills will contribute directly to the success of our field teams and the customers they serve. Key Responsibilities • Lead Warehouse: Develop and implement strategies, policies, and procedures for warehouse to ensure efficient operations and optimized inventory control. • Oversee Inventory Control: Manage cycle counts, physical inventories, and reconciliations to maintain accurate inventory levels. Implement and maintain inventory management systems to track, analyze, and report on stock levels and trends. • Coordinate Procurement and Forecasting: Partner with procurement and service teams to forecast inventory needs and place purchase orders in a timely manner, ensuring parts and materials are always available for field technicians. • Optimize Warehouse Layout and Logistics: Maximize space utilization and streamline product storage, retrieval, and fulfillment. Manage receiving, inspection, and storage of incoming shipments, resolving any discrepancies quickly. • Enforce Safety Standards: Implement and enforce safety protocols and best practices across all warehouse operations to maintain a safe environment for all personnel. • Monitor Equipment and Tools: Track and maintain warehouse equipment and tools, coordinating repairs and preventive maintenance to ensure ongoing availability and functionality. • Drive Continuous Improvement: Analyze operations regularly, identify inefficiencies, and implement process improvements to increase productivity across warehouse and fleet functions. • Collaborate Cross-Functionally: Work closely with service, dispatch, procurement, and finance teams to ensure seamless coordination, communication, and operational alignment. • Other duties as assigned. Qualifications • Previous experience in warehouse management, fleet management, or a similar leadership role, preferably in a service-oriented industry. • Proven leadership and supervisory skills with the ability to motivate and develop a high-performing team. • Strong organizational and time management skills with exceptional attention to detail. • Proficiency in inventory management systems and tools with the ability to analyze and report on inventory data. • Solid understanding of warehouse operations including inventory control, logistics, and equipment management. • Familiarity with HVAC, plumbing, or electrical materials and equipment is an asset. • Strong problem-solving abilities and the ability to make decisions under pressure. • Excellent written and verbal communication skills with the ability to interact effectively with internal and external stakeholders. • Strong commitment to safety and maintaining a safe working environment. • Forklift certification and knowledge of safe forklift operation is preferred. • Bachelor's degree in supply chain management, logistics, or a related field is preferred. • Valid drivers license required. Interpersonal Qualifications • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. • Exceptional problem-solving and conflict resolution abilities to improve things both big and small. • Highly organized, ability to act quickly while still having attention to detail. • Hold yourself to a higher standard and exhibit a high level of integrity. Who You Are You are a hands-on operational leader who takes pride in running a tight, well-organized shop. You know where everything is, you know what every vehicle needs, and you stay two steps ahead of problems before they affect the field. You hold your team to a high standard because you know that when the warehouse runs well, the whole business runs well.

What Onboarding Looks Like In your first 30 days, you will assess the current state of warehouse organization and inventory accuracy while getting to know your team and key partners in service, dispatch, and procurement. By day 60, you have full ownership of daily warehouse and active improvement initiatives underway, and a clear picture of where the gaps are. By day 90, you are running a reliable, efficient operation that the field team depends on and trusts completely. The 5 Big Things • Technicians Never Wait on Parts: The field runs on what is in your warehouse. When inventory is accurate, stocked, and organized, technicians can focus on the job, not the supply chain. Success means no tech is ever standing still because something was not where it should be. • Your Numbers Are Trusted: Inventory counts, cycle counts, and system records tell the same story. Procurement decisions are based on data, not gut feel. When someone asks what is on the shelf, the answer is accurate and you can prove it. • The Warehouse Is a Place People Can Work Well In: Safe, organized, and efficient, not because someone told you to keep it that way, but because you built the systems that make it stay that way. No one gets hurt, nothing gets lost, and time is not wasted on things that should be simple. • The Field and the Back Office Stay Connected Through You: Dispatch, service, and procurement do not operate in silos on your watch. You see a shortage coming before it becomes a problem, flag it early, and keep everyone moving. Success means no team gets blindsided by something you knew about first. You are a Leader: the go-to when Branch Manager is out of the office.

Salary $75,000