Financial Service Representative
Emerald Credit Union is looking for passionate, knowledgeable, and ambitious individual to fill a Financial Service Representative (Loan Officer) position. The position requires working every Monday, Tuesday, Thursday, Friday and Saturday at approximately 40 hours per week. Enjoy a healthy work-life balance with every Wednesday and Sunday off. Starting pay is based on experience.
Learn and grow with us. We’re committed to enhancing the abilities of our staff. We take pride in creating a community where you can work alongside diverse individuals, explore new ways of thinking, and expand your professional capabilities. All Emerald Credit Union employees are both teachers and learners, sharing knowledge with coworkers and members within our community to enhance one another’s financial growth.
Duties and Responsibilities:
- Accept face-to-face, telephone, and online loan applications
- Prepare loans for underwriting approval
- Disburse loan funds and fully explain loan disclosures
- Develop and present loan counteroffers where appropriate
- Cross-sell other credit union products and services to meet members’ financial needs
- Open new accounts and assist members with account discrepancies
- Assist teller line, maintaining and being accountable for a balanced cash drawer
- Achieve monthly branch goals
- Demonstrate a high level of diplomacy and trust
- Possess excellent verbal and written communication skills
- Exhibit professional telephone and email etiquette
Benefits Include:
- Set Schedule – 1st Shift, No Evening Hours
- 11 Paid Federal Holidays
- Vacation Time
- Personal Day
- Birthday Day
- Paid Sick Time
- Incentive Pay Program with No Cap
- Healthcare Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Supplemental Insurance
- 401(k) Retirement Plan Participation
- Credit Union Membership
The ideal Financial Service Representative candidate should have a minimum of two (2) years similar or related experience. All candidates should have two years of higher education or trade school experience. Candidates must also be able to pass a criminal background check, credit check, and a ChexSystems verification.